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Monmouthshire Building Society: Savings reviews

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4.91

Based on 1,259 reviews, last reviewed 31st Dec 2024

30% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

7%

0%

0%

0%

Latest highest rating:

5

In branch service review Mandy at the Monmouth branch has given me the best help and friendly, happy atmosphere, the place is happy and attentive. Reviewed on: 31st December 2024

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Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1259)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5

Friendly, nice staff. No improvements except possibly larger cash withdrawals per day. Reviewed on: 24th October 2023

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your suggestion for improvement will be passed on to the relevant department. Response date: 3rd November 2023

In branch service review

5

Staff are always helpful and friendly in the Caldicot branch. Reviewed on: 24th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th November 2024

In branch service review

5

Local, and staff very helpful and friendly. Reviewed on: 24th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024

In branch service review

5

Lovely that Caldicot offered me a review on my savings and I'm getting more interest and opened another account. Face-to-face service is best. Reviewed on: 24th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th November 2024

In branch service review

5

Friendly, personal service and lovely staff. Reviewed on: 21st October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024

In branch service review

5

Excellent service and staff really helpful. Reviewed on: 21st October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024

In branch service review

5

Friendly, local and book based accounts. Reviewed on: 21st October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024

In branch service review

5

It's very local and the staff are very knowledgeable with the products on offer. Reviewed on: 19th October 2024

In branch service review

5

Friendly service, helpful branch staff in Caerleon Road. Reviewed on: 19th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024

In branch service review

4

Local branch - I personally like dealing face-to-face, not computers. The branch staff have always been very helpful and I have benefitted from the help when making my investments. Reviewed on: 19th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th November 2024

In branch service review

5

Customer service is very good and very helpful. Reviewed on: 19th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024

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