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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.91 (1261 reviews)

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4.91

Based on 1,261 reviews, last reviewed 21st Jan 2025

43% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Fantastic customer service I recieved fantastic customer service from Vicky and Angela at the Cardiff Branch. Both were extremely helpful and very knowledgeable about the differ... Read more Reviewed on: 21st January 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1261)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

The lady was most helpful and informative, also made a lovely cup of coffee. A pleasure to do business with. Reviewed on: 27th October 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

In branch service review

I like the friendly atmosphere within the branch, Tess was fantastic and doing great with her training. Reviewed on: 18th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Tess. Response date: 28th November 2024

In branch service review

Very helpful and they are always updating information by post. Reviewed on: 18th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 21st November 2024

In branch service review

The staff are very helpful and considerate and help customers with their queries especially Jo, Kate and the rest of them all. Reviewed on: 18th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 22nd November 2024

In branch service review

The friendly and personable touch of this small branch is so lovely, and with knowledgeable, friendly staff always there to help and chat, so convenient. A joy to visit. Reviewed on: 18th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society.. Response date: 22nd November 2024

In branch service review

Staff are really friendly and helpful. Reviewed on: 18th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 21st November 2024

Service at Whitchurch .

Service at Whitchurch . Cardiff office excellent ! Reviewed on: 17th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. We are so pleased that you had excellent service at Whitchurch. Your comments will be passed on to the team. Response date: 17th October 2024

Friendly and easy account process

Simple appointment to close an older account and move it into a newer savings account. The rep helping me (Mandy Gizzi) was very polite, helpful, and patient so everything went smoothly. Reviewed on: 16th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review following your appointment. We are so pleased to hear your positive feedback. Your comments will be shared with Mandy. Response date: 16th October 2024

Good savings rates staff are easy to get on with.

Good savings rates staff are easy to get on with. Reviewed on: 16th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, we are so pleased that you have had a positive experience. Response date: 16th October 2024

In branch service review

Brand new customer to Caldicot. I love the face-to-face service and the place being local. Reviewed on: 14th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 21st November 2024

In branch service review

Friendly, helpful, supportive staff at Caldicot. Reviewed on: 14th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024

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Monmouthshire Building Society: Savings reviews

43% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1261)

Monmouthshire Building Society Branch Review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Service at Whitchurch .

Friendly and easy account process

Good savings rates staff are easy to get on with.

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

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