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Monmouthshire Building Society: Savings reviews

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4.91

Based on 1,261 reviews, last reviewed 21st Jan 2025

46% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

7%

0%

0%

0%

Latest highest rating:

5

Fantastic customer service I recieved fantastic customer service from Vicky and Angela at the Cardiff Branch. Both were extremely helpful and very knowledgeable about the differ... Read more Reviewed on: 21st January 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1261)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5

I like being able to talk to someone in person. Local branch, local society. Friendly, helpful staff. Reviewed on: 25th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society Response date: 12th December 2024

Cardiff branch

5

The experience in Cardiff branch was amazing, they made sure that all my details were up to date and ensuring the account was mine Reviewed on: 27th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review following a visit to one of our branches. Your feedback has been passed on to the Cardiff branch. Response date: 30th September 2024

In branch service review

4

Local - I like the though of investing in a local building society. Reviewed on: 27th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024

In branch service review

4

I like that you have an agent with an office in Hereford. Reviewed on: 27th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024

In branch service review

5

I like speaking to people face-to-face. Reviewed on: 27th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024

In branch service review

5

Monmouth branch is where I go and they've always been very helpful, knowledgeable, quick and efficient. Reviewed on: 27th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Monmouth branch. Response date: 28th October 2024

In branch service review

5

I like that I can have that face-to-face contact and personal interaction with them. Reviewed on: 26th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024

In branch service review

5

It is an old and trusted Society and I have known them for many years and it is nice to have an account with them once more. Reviewed on: 26th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024

In branch service review

5

Friendly, helpful staff. Please don't change what works very well!!. Reviewed on: 26th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th October 2024

In branch service review

5

We visited the Newport branch and were seen by Anthony. He was very helpful and informative and we weere very pleased with how we are dealt with. Reviewed on: 26th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Anthony. Response date: 28th October 2024

In branch service review

5

Personal service and convenient branches. Reviewed on: 26th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

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