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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
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Clare
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
We like the Monmouthshire building society as they're on the Highstreet and service is always the best. We like the use of the passbook still. Reviewed on: 3rd October 2025

In branch service review

4
Member like that they were still able to come and speak to someone face to face unlike many other banks and building societies. Reviewed on: 3rd October 2025

In branch service review

4
Helpful, friendly staff, local to the highstreets, personal touch of being able to speak to someone, still use passbooks. Reviewed on: 3rd October 2025

In branch service review

5
It's local, helpful friendly staff. Reviewed on: 3rd October 2025

In branch service review

4
Friendly, Helpful staff, reasonable rates. Reviewed on: 2nd October 2025

In branch service review

5
Being able to deal in person at a local agency. Reviewed on: 30th September 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. we are so happy to hear your pleased with our services. Response date: 1st October 2025
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Monmouthshire Building Society

In branch service review

5
I like a branch and a savings book. Reviewed on: 27th September 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
The larger than normal amount allowed to be paid into the regular society. Reviewed on: 27th September 2025
Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy with our services. thank you for leaving us a review. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
I like the fact it is local and the staff are friendly and helpful. Reviewed on: 27th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Friendly and personal service, time to discusses clearly products. Naivasha presented details in plain English ensuring I understand. Reviewed on: 27th September 2025
Reply from Monmouthshire Building Society 11. We’re really pleased to hear your feedback, thank you for leaving the society a review. Response date: 8th October 2025
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Monmouthshire Building Society

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