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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,972 reviews, last reviewed 12th Jun 2026
38% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026
David 's avatar
David

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2972)

In branch service review

5
Local and convenient - nice to be able to speak face to face to a human being. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society We really appreciate you taking the time to leave the society a review. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Very good friendly advice and wouldn't change anything. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society Thank you for leaving the society a positive review. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
A local branch with professional and friendly staff improve. The website could offer clearer information. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We will pass your feedback on to a relevant team. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly, helpful made sure we were happy with everything we came in for. Even given a coffee. Excellent service, Vicky was amazing a pleasure to do business with. Well done!!. Reviewed on: 20th September 2025
Reply from Monmouthshire Building Society So glad Vicky was able to help – we’ll make sure they see your message! Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
The Branch is local, excellent service from David by explaining all products to us in detail. Pleasant to deal with!. Reviewed on: 20th September 2025
Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to David and the team! Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, easy to talk to and straight to the point with explaining clearly. Reviewed on: 20th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Local branch and friendly staff who are always happy to help. Reviewed on: 20th September 2025
Reply from Monmouthshire Building Society That’s fantastic – Thank you for sharing your feedback with us. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
It has a branch to which I can travel and have a face to face meeting in Brecon. Reviewed on: 19th September 2025

In branch service review

5
Efficient and friendly staff. Evan was so helpful. Reviewed on: 19th September 2025

In branch service review

5
Expresso coffee. Evan was great. Reviewed on: 19th September 2025

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