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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,972 reviews, last reviewed 12th Jun 2026
38% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026
David 's avatar
David

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2972)

In branch service review

5
Arrived without making an appointment and Evan fitted us in for a review of my savings account. He explained everything thoroughly. Reviewed on: 19th September 2025

In branch service review

5
There is a local branch I can walk into. Friendly service. Reviewed on: 19th September 2025
Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy – we’ve shared this with the team. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Brecon branch have always been helpful and given friendly warm customer service on this occasion Sarah was able to help me select and process a new account. Reviewed on: 19th September 2025
Reply from Monmouthshire Building Society So glad Sarah was able to help – we’ll make sure they see your message! Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Professional service from Eleri. Reviewed on: 19th September 2025

In branch service review

5
The convenience and having a local branch. Reviewed on: 19th September 2025

In branch service review

5
Everyone is friendly. Its easy to speak to someone. I always feel they are handling my money safely. Very friendly and knowledgeable. Reviewed on: 19th September 2025

In branch service review

5
Very friendly. All questions answered fully and professionally. Excellent knowledge. Not rushed. All staff we met were welcoming and friendly. Reviewed on: 19th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
There savings rates, goo communication, Quick and easy appointment. Reviewed on: 19th September 2025

In branch service review

5
Local branch, so easily accessible. Fantastic staff, so friendly they could be friends. Reviewed on: 19th September 2025

In branch service review

5
Always happy with the service provided by the team. Reviewed on: 19th September 2025

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