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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
77% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
Catherine was polite and sorted out out queries straight away. Reviewed on: 13th September 2025

In branch service review

5
I met Catherine today, and her knowledge and professionalism really made me feel confident and happy with what to do with our money. I will definitely be considering moving more of our money here. !00% customer care satisfaction. Reviewed on: 13th September 2025

In branch service review

5
Friendly staff, good rates. Kath helped with ISA today, Use of passbooks local offices. Reviewed on: 13th September 2025

Nikki and the Team at Monmouth

5
Went in to the Monmouth branch today. I had superb service from start to finish by Nikki and all the ladies in the team.They genuinely could not have been more helpful.Thank You goes a long way and very appreciative of having this branch on my doorstep Reviewed on: 12th September 2025
Suzy Smith's avatar
Suzy Smith
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. We will share you review with Nikki and the team. Response date: 15th September 2025
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Monmouthshire Building Society

In branch service review

5
Efficient, quick and straight forward. Reviewed on: 12th September 2025

In branch service review

5
Ellie was very friendly and helpful. 11/10. Reviewed on: 12th September 2025

In branch service review

5
New customers, but from service today really happy. Reviewed on: 12th September 2025

In branch service review

5
Efficient, friendly service, Perfect. Reviewed on: 12th September 2025

In branch service review

5
Friendly and professional staff - especially Sarah!!. Reviewed on: 12th September 2025

In branch service review

5
I like the fact that the staff are so friendly and knowledgeable and always ready to assist you. Reviewed on: 10th September 2025

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