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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.71 (3006 reviews)

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4.71

Based on 3,006 reviews, last reviewed 13th Sep 2026

No new 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

Likes - convenient, has high street presence. Improvements - app, communications on needs for appointments i.e. no card machine. Reviewed on: 27th September 2025

Reply from Monmouthshire Building Society We’re really pleased to hear your feedback, thank you for leaving the society a review. Response date: 8th October 2025

In branch service review

Helpful, friendly, patient and informative. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 8th October 2025

In branch service review

Friendly staff with clear explanation. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 8th October 2025

In branch service review

Friendly, open, informative, not pushy. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 8th October 2025

In branch service review

Local building society, good savings rates, efficient and helpful staff. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 8th October 2025

In branch service review

Good, able to "speak" to people. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy, thank you for leaving the society a review. Response date: 8th October 2025

In branch service review

Friendly staff and local. Evan explained everything clearly. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society Thanks so much for your lovely feedback — it means a lot to the society and the colleague involved. Response date: 8th October 2025

In branch service review

You can speak to somebody who explains things to you. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society Thanks for the positive feedback! We’ve logged this and shared it with our Branch team. Response date: 8th October 2025

In branch service review

Enjoy coming into the building society to see staff personally with any issues. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 8th October 2025

In branch service review

Sarah gave excellent service in Branch today. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society So glad Sarah was able to help – we’ll make sure they see your message! Response date: 8th October 2025

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Monmouthshire Building Society: Savings reviews

No new 5 star reviews

40% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3006)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

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