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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,259 reviews, last reviewed 31st Dec 2024
29% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review Mandy at the Monmouth branch has given me the best help and friendly, happy atmosphere, the place is happy and attentive. Reviewed on: 31st December 2024
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Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (1259)

In branch service review

5
Fabulous customer service with a smile. Reviewed on: 20th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Very personal and very friendly service. Nicki always explains everything clearly. Always have time and can answer all questions. Reviewed on: 20th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 25th October 2024
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Monmouthshire Building Society

Called to swansea branch for a meeting with Jackie a...

5
Called to swansea branch for a meeting with Jackie and she was an excellent person to deal with. Very helpful Reviewed on: 19th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Jacky. Response date: 19th September 2024
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Monmouthshire Building Society

Very friendly staff with great customer services ski...

5
Very friendly staff with great customer services skills Reviewed on: 19th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased to hear that you have had a good experience with the Society. Response date: 19th September 2024
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Monmouthshire Building Society

In branch service review

5
I like the fact that you have branches and agencies open. Make sure you keep branches and agencies open. Reviewed on: 19th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Already recommended a friend. Rate change letters - can they be produced in one letter instead of five or 6 if you have that many accounts? Staff are always very friendly with me. Lovely, friendly staff - I am in every week. Reviewed on: 19th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Easy to reach from home with a local branch. Also very helpful staff. Nothing needs improving. Reviewed on: 17th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
There is a branch in Chepstow providing personal, face-to-face service. Reviewed on: 17th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Friendliness of the staff and products that meet my needs. Efficieny of staff in dealing with customers - all great. Reviewed on: 16th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

4
Good service. You should change the layout in branch so the customer can see the staff more clearly though. Reviewed on: 16th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 25th October 2024
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Monmouthshire Building Society

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