Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
Easy access, friendly staff, Sarah. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to Sarah and the team! Response date: 8th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Customer service is above and beyond in the Brecon branch. Sarah was so professional and helpful with my account setting up. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to the Brecon branch and Sarah! Response date: 8th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Like it that you have a passbook. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society That’s fantastic – Thank you for sharing your feedback with us. Response date: 8th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Staff are excellent (nothing more to say). Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy – we’ve shared this with the team. Response date: 8th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Convenient / card reader to transfer monies needed. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We will pass your feedback on to a relevant team. Response date: 8th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
The staff at the Newport branch are considerate, helpful amazing and always look after me especially, Kate, Jo, Beth and the reset of the staff. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to Kate, Jo, Beth and the team! Response date: 8th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Lovely customer service - visited following a bereavement and were dealt with by Jen. Very kind and understanding. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 8th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
I like the fact that you have an easily access branch in Whitechurch as well as in the centre. I was sad that Birchgrove closed. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society So glad Whitechurch was able to help – we’ll make sure they see your message! Response date: 8th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
The staff are always knowledgeable and chatty. I really enjoy coming in to the agency, it is much better than online banking! Rates are always competitive. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society We are really happy to hear you had a good experience with our colleagues. Thank you for leavings us a review. Response date: 8th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
I met Vicky today. A lovely lady. Very knowledgeable and clear in her explanations. She answered all my questions. Very useful meeting face to face. Reviewed on: 25th September 2025
Reply from Monmouthshire Building Society So glad Vicky was able to help – we’ll make sure they see your message! Response date: 8th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill