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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
35% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Ellie was very understanding of my needs very professional in all aspect made opening account easy to understand. Reviewed on: 17th September 2025

In branch service review

5
Ellie provided exceptional assistance in opening our new accounts. Reviewed on: 17th September 2025

In branch service review

5
Very thorough with explanations on the various accounts. Reviewed on: 15th September 2025

In branch service review

5
I live in Caldicot and it is so convenient to be able to get any cash I may need locally. Reviewed on: 15th September 2025

In branch service review

5
Andrea was extremely helpful today and explained all our needs for our accounts and money savings. Thank you. Reviewed on: 15th September 2025

In branch service review

5
Andria in Caldicot branch was extremely friendly and help. Reviewed on: 15th September 2025

In branch service review

5
Local branch courteous, helpful staff. Reviewed on: 15th September 2025

In branch service review

5
Being able to carry out transactions in branch. Staff very helpful especially Lesley. Reviewed on: 15th September 2025

In branch service review

5
Personal service, always helpful, local branch. Reviewed on: 15th September 2025

In branch service review

5
Excellent, very helpful, most obliging. Happy an smiling friendly faces. Reviewed on: 15th September 2025

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