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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
77% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
Friendly, convenient. Very helpful and Caldicot. Reviewed on: 8th September 2025

In branch service review

5
Great, face to face service at Caldicot. Reviewed on: 8th September 2025

In branch service review

5
Friendly staff and everything explained fully. Reviewed on: 8th September 2025

In branch service review

5
Local, Always able to talk to a person. Natasha was knowledgeable, friendly and answered all my questions. Reviewed on: 8th September 2025

In branch service review

5
Value having a branch, rather than apps, etc (local). Reviewed on: 8th September 2025

In branch service review

5
Friendliness of staff, professionalism - knowledge base. Great local service. Good/Excellent service for Locals. Reviewed on: 8th September 2025

In branch service review

5
Friendly, speak with you and explain everything. Reviewed on: 8th September 2025

Great service.

5
Great service. Called in to open a savings account. I was served promptly by friendly and knowledgeable staff. Reviewed on: 6th September 2025
Robert H's avatar
Robert H
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th September 2025
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Monmouthshire Building Society

In branch service review

5
Adele was very helpful and explained everything very clearly and both my wife and myself were very satisfied with our treatment. Reviewed on: 6th September 2025

In branch service review

5
Excellent service , very friendly and always feel welcomed. First class service Gareth. Reviewed on: 6th September 2025

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