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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
Local branch and friendly staff who are always happy to help. Reviewed on: 20th September 2025
Reply from Monmouthshire Building Society That’s fantastic – Thank you for sharing your feedback with us. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
It has a branch to which I can travel and have a face to face meeting in Brecon. Reviewed on: 19th September 2025

In branch service review

5
Efficient and friendly staff. Evan was so helpful. Reviewed on: 19th September 2025

In branch service review

5
Expresso coffee. Evan was great. Reviewed on: 19th September 2025

In branch service review

5
Arrived without making an appointment and Evan fitted us in for a review of my savings account. He explained everything thoroughly. Reviewed on: 19th September 2025

In branch service review

5
There is a local branch I can walk into. Friendly service. Reviewed on: 19th September 2025
Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy – we’ve shared this with the team. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Brecon branch have always been helpful and given friendly warm customer service on this occasion Sarah was able to help me select and process a new account. Reviewed on: 19th September 2025
Reply from Monmouthshire Building Society So glad Sarah was able to help – we’ll make sure they see your message! Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Professional service from Eleri. Reviewed on: 19th September 2025

In branch service review

5
The convenience and having a local branch. Reviewed on: 19th September 2025

In branch service review

5
Everyone is friendly. Its easy to speak to someone. I always feel they are handling my money safely. Very friendly and knowledgeable. Reviewed on: 19th September 2025

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