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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
77% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
The staff are very helpful and kind, also considerate, and hard working, very impressed. Reviewed on: 5th September 2025

In branch service review

5
Good service and knowledge of products. Reviewed on: 5th September 2025

In branch service review

5
Was server today by Antony, he was very helpful, happy and had great customer service skills. No improvements needed. Reviewed on: 5th September 2025

In branch service review

5
Visited the Newport branch to open a fixed ISA. Anthony was very efficient, helpful and friendly. Explained the whole procedure. Reviewed on: 5th September 2025

In branch service review

5
Amazing service from Lucas again, helped us with our other daughter last year and service has gotten even better than last time. Reviewed on: 5th September 2025

In branch service review

5
I like the fact there is a branch in my town and I don't need to do anything online. Reviewed on: 5th September 2025

In branch service review

5
I like to come into a branch on the high street and talk in person to helpful staff. I'm not computer literate and have no intention of being so. Evan has been helpful, professional and patient. Reviewed on: 5th September 2025

In branch service review

5
Very approachable and very efficient. Reviewed on: 5th September 2025

In branch service review

5
Suan was very professional in his approach to opening an account and has a very pleasant personality. Reviewed on: 5th September 2025

In branch service review

5
Great having a local branch to speak to people face to fae, Great products, friendly, helpful service. Reviewed on: 5th September 2025

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