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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
Friendly service, with professional manner. Reviewed on: 3rd October 2025

In branch service review

5
I like everything, no changes please. Reviewed on: 3rd October 2025

In branch service review

5
Office in local town staff more than helpful. Interest rates, on a par with other b/s. Reviewed on: 3rd October 2025

In branch service review

5
Local branch (no travelling) and Sarah in the Brecon Branch was excellent. Reviewed on: 3rd October 2025

In branch service review

5
Friendly service and easy to understand. Reviewed on: 3rd October 2025

In branch service review

5
Friendly and helpful, even could not have been more helpful. Reviewed on: 3rd October 2025

In branch service review

5
Easy, Straight forward. Good customer service. Reviewed on: 3rd October 2025

In branch service review

5
Very friendly and professional staff and the fact there is a branch on the Highstreet. Also the fact you are a building society and owned by members and love charitable objectives. Carey was incredibly friend and professional and young staff member I believe will go far. Reviewed on: 3rd October 2025

In branch service review

5
They're local and still on the high street. Still have the option to use passbooks and can speak to someone face to face. Reviewed on: 3rd October 2025

In branch service review

5
Great that you still have Highstreet presence. Staff are great and always have a smile. Reviewed on: 3rd October 2025

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