Write a review

Newsletter

Go to business site

Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2972 reviews)

View other Monmouthshire Building Society products

4.77

Based on 2,972 reviews, last reviewed 12th Jun 2026

38% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Monmouthshire Building Society Savings reviews (2972)

In branch service review

Local building society, good savings rates, efficient and helpful staff. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 8th October 2025

In branch service review

Good, able to "speak" to people. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy, thank you for leaving the society a review. Response date: 8th October 2025

In branch service review

Friendly staff and local. Evan explained everything clearly. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society Thanks so much for your lovely feedback — it means a lot to the society and the colleague involved. Response date: 8th October 2025

In branch service review

You can speak to somebody who explains things to you. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society Thanks for the positive feedback! We’ve logged this and shared it with our Branch team. Response date: 8th October 2025

In branch service review

Enjoy coming into the building society to see staff personally with any issues. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 8th October 2025

In branch service review

Sarah gave excellent service in Branch today. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society So glad Sarah was able to help – we’ll make sure they see your message! Response date: 8th October 2025

In branch service review

Easy access, friendly staff, Sarah. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to Sarah and the team! Response date: 8th October 2025

In branch service review

Customer service is above and beyond in the Brecon branch. Sarah was so professional and helpful with my account setting up. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to the Brecon branch and Sarah! Response date: 8th October 2025

In branch service review

Like it that you have a passbook. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society That’s fantastic – Thank you for sharing your feedback with us. Response date: 8th October 2025

In branch service review

Staff are excellent (nothing more to say). Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy – we’ve shared this with the team. Response date: 8th October 2025

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings Account
from Recognise Bank 4.64 from 180 reviews
Savings
from Acorn Community Bank 4.82 from 506 reviews
Savings
from Great Western Credit Union 4.60 from 433 reviews

Want to see more from Monmouthshire Building Society?

Mortgages
from Monmouthshire Building Society 4.80 from 294 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Monmouthshire Building Society: Savings reviews

38% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2972)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024