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Monmouthshire Building Society: Savings reviews

4.90
Based on 944 reviews, last reviewed 26th Oct 2024
28% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
3 star
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Savings account Karen McDermott helped look at my accounts and find a new better account to open with needs that suit mine Reviewed on: 26th October 2024
Lauren L's avatar
Lauren L

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (944)

In branch service review

5
Branch friendliness and prompt business dealings. Reviewed on: 26th July 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Handy to have since the local bank branches have gone. Friendly staff. Reviewed on: 26th July 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Caldicot staff are fantastic. Love that I can get through on the telephone when I need to as well. Reviewed on: 26th July 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caldicot branch. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Great atmosphere in branch. No complaints and always smiles on faces. Reviewed on: 26th July 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Parking for the Caeleon Road branch is dreadful. Lots of customers have complained and moaned to me about it. Staff are lovely and everything else is excellent though. Reviewed on: 26th July 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
I have been very happy with the Monmouthshire for about 50 years, the service has been excellent. However, I have been disappointed not to receive an annual financial statement for the last 2 years despite several requests. Reviewed on: 26th July 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. We are sorry to hear that you haven't received an annual statement in recent years, we will investigate this further for you. Response date: 27th September 2024
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Monmouthshire Building Society

In branch service review

5
Good interest rates and friendly staff who are very helpful. Reviewed on: 26th July 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Friendly staff which are very helpful. Reviewed on: 26th July 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Happy atmosphere and pleasant staff. Reviewed on: 26th July 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
I like how good the Caerleon Road branch is and how helpful they are. Your online system is shocking though. Reviewed on: 26th July 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 8th August 2024
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Monmouthshire Building Society

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