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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2972 reviews)

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4.77

Based on 2,972 reviews, last reviewed 12th Jun 2026

38% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2972)

In branch service review

Friendly, Helpful staff, reasonable rates. Reviewed on: 2nd October 2025

In branch service review

Being able to deal in person at a local agency. Reviewed on: 30th September 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. we are so happy to hear your pleased with our services. Response date: 1st October 2025

In branch service review

I like a branch and a savings book. Reviewed on: 27th September 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 8th October 2025

In branch service review

The larger than normal amount allowed to be paid into the regular society. Reviewed on: 27th September 2025

Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy with our services. thank you for leaving us a review. Response date: 8th October 2025

In branch service review

I like the fact it is local and the staff are friendly and helpful. Reviewed on: 27th September 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 8th October 2025

In branch service review

Friendly and personal service, time to discusses clearly products. Naivasha presented details in plain English ensuring I understand. Reviewed on: 27th September 2025

Reply from Monmouthshire Building Society 11. We’re really pleased to hear your feedback, thank you for leaving the society a review. Response date: 8th October 2025

In branch service review

Likes - convenient, has high street presence. Improvements - app, communications on needs for appointments i.e. no card machine. Reviewed on: 27th September 2025

Reply from Monmouthshire Building Society We’re really pleased to hear your feedback, thank you for leaving the society a review. Response date: 8th October 2025

In branch service review

Helpful, friendly, patient and informative. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 8th October 2025

In branch service review

Friendly staff with clear explanation. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 8th October 2025

In branch service review

Friendly, open, informative, not pushy. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 8th October 2025

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Monmouthshire Building Society: Savings reviews

38% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2972)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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