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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
77% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
There is a local branch I can walk into. Friendly service. Reviewed on: 19th September 2025
Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy – we’ve shared this with the team. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Brecon branch have always been helpful and given friendly warm customer service on this occasion Sarah was able to help me select and process a new account. Reviewed on: 19th September 2025
Reply from Monmouthshire Building Society So glad Sarah was able to help – we’ll make sure they see your message! Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Professional service from Eleri. Reviewed on: 19th September 2025

In branch service review

5
The convenience and having a local branch. Reviewed on: 19th September 2025

In branch service review

5
Everyone is friendly. Its easy to speak to someone. I always feel they are handling my money safely. Very friendly and knowledgeable. Reviewed on: 19th September 2025

In branch service review

5
Very friendly. All questions answered fully and professionally. Excellent knowledge. Not rushed. All staff we met were welcoming and friendly. Reviewed on: 19th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
There savings rates, goo communication, Quick and easy appointment. Reviewed on: 19th September 2025

In branch service review

5
Local branch, so easily accessible. Fantastic staff, so friendly they could be friends. Reviewed on: 19th September 2025

In branch service review

5
Always happy with the service provided by the team. Reviewed on: 19th September 2025

In branch service review

5
Local branch in Abergavenny, More Opening hours. Reviewed on: 19th September 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We will pass your feedback on to a relevant team. Response date: 17th October 2025
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Monmouthshire Building Society

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