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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
We were treated by Jacki very good and treated in a way we would have expected. Reviewed on: 10th October 2025

In branch service review

4
That a branch is available locally. Reviewed on: 10th October 2025

In branch service review

5
Friendly local society which has branched and offers personal service and good clear advice and has always been convenient and excellent. Reviewed on: 10th October 2025

In branch service review

5
On the high street, good rates, independent society. Son is interested in business accounts. Ellie was really good and gave us all the information we needed and told us we could switch over our bonus 60 account to a higher rate. Reviewed on: 10th October 2025

In branch service review

4
Local, use of passbooks, not looking to leave high street. Appointment with Hann and Ellie nice and easy. Reviewed on: 10th October 2025

In branch service review

5
Face to face is best and quicker. Reviewed on: 10th October 2025

In branch service review

4
An accessible branch and personal contact. Reviewed on: 10th October 2025

In branch service review

5
Friendliness of staff. Sarah very helpful and informative today in Brecon branch. Reviewed on: 10th October 2025

In branch service review

5
Easy to access in the high street and concise, relevant information in respect of my request for advice. Reviewed on: 9th October 2025

In branch service review

4
Lovel the access to staff via local branches. Good interest rates, like the passbooks. Only issue is that you do not offer monthly interest on your fixed ISAs. Reviewed on: 8th October 2025

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