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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.76
Based on 2,984 reviews, last reviewed 24th Jul 2026
24% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have an Isa and savings account with MBS. I have an Isa and savings account with MBS. From the time I opened my account with them, I have been treated with the greast of respect. Reviewed on: 24th July 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Not a rational approach to business. Dear Mr William Carroll, It now seems that Monmouthshire Building Society is no longer a customer centric Building Society. My wife and I have been re... Read more Reviewed on: 2nd July 2026
MR R C G Howell's avatar
MR R C G Howell
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2984)

In branch service review

5
The lovely team who work at the branch are all very king and helpful are a real credit to the society!. Reviewed on: 7th October 2025

In branch service review

5
Easy of walking to branch to do transactions the staff are always ready to help and give advice. Reviewed on: 7th October 2025

In branch service review

5
The personal touch to be able to speak to a human being the staff are always so kind pleasant and helpful. Reviewed on: 7th October 2025

In branch service review

5
Direct and friendly approach. Local branch. Fair and competitive rates. Reviewed on: 7th October 2025

In branch service review

5
No Improvement, very helpful staff. Reviewed on: 6th October 2025

In branch service review

5
Brilliant branch was amazing very helpful, with what we was after plus sorted everything out straight away. Much appreciated. Reviewed on: 6th October 2025

In branch service review

5
Very helpful, lovely staff at the branch. Reviewed on: 6th October 2025

In branch service review

5
The welcome-ness/warmth, friendly/connecting staff, easy explanations. Reviewed on: 6th October 2025

In branch service review

5
Its good you can speak and see someone on a Saturday morning and its not online banking. Staff are fab spoke to Lisa today. Reviewed on: 4th October 2025

In branch service review

5
I felt that the annual review was sometime in a language that financial professionals might understand, bar an ordinary investor. Also too many acronyms were used. Reviewed on: 4th October 2025

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