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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.91 (944 reviews)

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4.90

Based on 944 reviews, last reviewed 26th Oct 2024

28% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

Latest highest rating:

5

Savings account Karen McDermott helped look at my accounts and find a new better account to open with needs that suit mine Reviewed on: 26th October 2024

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (944)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

Personal service, full advise given regarding the accounts and rates etc. Reviewed on: 12th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

Monmouthshire Building Society Branch Review

Friendly, excellent service from Anthony in Cardiff. Reviewed on: 26th January 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, your comments will be passed on to Anthony. Response date: 6th February 2024

Monmouthshire Building Society Branch Review

Very friendly, not just the lady who served and dealt with us but all the staff. Very modern, very efficient. Faultless service, Karen is a credit to your company. Coffee was great too. Thank you. Reviewed on: 26th January 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Karen. Response date: 6th February 2024

Monmouthshire Building Society Branch Review

Great customer service from Jack at Cardiff. Reviewed on: 26th January 2024

Monmouthshire Building Society Branch Review

Personal service in branch from a person, better than online. Reviewed on: 26th January 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 6th February 2024

Monmouthshire Building Society Branch Review

Staff are very friendly and customer focussed. Anthony gave us a lot of time and explained things very clearly which was a good help. Reviewed on: 26th January 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, your comments will be passed on to Anthony. Response date: 6th February 2024

Poor interest rates & poor customer service

Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they contact centre is rubbish hours and branch access doesn't help when you need to work. They seem to only be interested in pensioners who can go to their branches. Reviewed on: 22nd January 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. We will use your feedback to improve our services and member experience. If you’d like a member of our team to contact you to discuss your review further, please email [email protected]. Response date: 22nd January 2024

Cardiff, Queen St branch

Called into Cardiff, Queen St branch 18.1.24 to open a Limited access savings account. Was greeted by Shanagh who went through the paperwork with me. She was excellent, very professional, friendly and efficient. An excellent ambassador for your brand. I would not hesitate to recommend your Queen St Cardiff branch. Five star service, thank you. Reviewed on: 19th January 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience in our Cardiff branch. Your comments will be passed on to Shanagh. Response date: 19th January 2024

Monmouthshire Building Society Branch Review

Really helpful staff, who can cope, are happy to cope with the coins and small amounts of our local group's fundraising and spending. Monmouth branch of Monmouthshire Building Society is the only branch open 6 days a week. Most have closed their premises altogether and even Nationwide is only open 3 days a week. Reviewed on: 16th January 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to the Monmouth branch. Response date: 6th February 2024

Monmouthshire Building Society Branch Review

I liked the 6 month bond, friendly staff who dealt with me exceptionally well. Better rates needed. Reviewed on: 12th January 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 6th February 2024

Monmouthshire Building Society Branch Review

The staff are very efficient and always very helpful, first class service. Reviewed on: 12th January 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 6th February 2024

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Monmouthshire Building Society: Savings reviews

28% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (944)

Monmouthshire Building Society Branch Review

Monmouthshire Building Society Branch Review

Monmouthshire Building Society Branch Review

Monmouthshire Building Society Branch Review

Monmouthshire Building Society Branch Review

Monmouthshire Building Society Branch Review

Poor interest rates & poor customer service

Cardiff, Queen St branch

Monmouthshire Building Society Branch Review

Monmouthshire Building Society Branch Review

Monmouthshire Building Society Branch Review

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