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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2931 reviews)

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4.86

Based on 2,931 reviews, last reviewed 3rd Mar 2026

78% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

Proximity to other service in the town centre. Reviewed on: 1st August 2025

Savings Account

Staff were very friendly and gave me the best advice on which account to open. Reviewed on: 1st August 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 1st August 2025

In branch service review

You still use passbooks and face-to-face service. Olivia and Julie were very helpful and answered all of my questions. Higher rate ISAs would be nice. Reviewed on: 31st July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. We will pass Olivia and Julie your kind words. Response date: 1st August 2025

In branch service review

I like that it is local and I can come in and chat about my accounts etc. User friendly and personable. Reviewed on: 31st July 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 1st August 2025

In branch service review

Great customer service always at Chepstow. Friendly and helpful. Local branch and able to walk in and change my account over to a new product. Reviewed on: 31st July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

In branch service review

Helpful, friendly staff. Really good to be offered a pleasant office space in which to discuss personal matters. Well informed about options and implications. Reviewed on: 31st July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 1st August 2025

In branch service review

All staff are friendly and knowledgeable. Always helpful in Chepstow. A lovely branch, a credit to the Society. Reviewed on: 31st July 2025

Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. We will let Chepstow branch know. Response date: 1st August 2025

In branch service review

Expert knowledge for all customer needs regarding savings and investment. Friendly and approachable, and always willing to help. Reviewed on: 31st July 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 1st August 2025

In branch service review

Friendly, helpful staff in my local high street branch. Reviewed on: 31st July 2025

Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 1st August 2025

In branch service review

Always relevant and useful advice. Reviewed on: 30th July 2025

Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 1st August 2025

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Monmouthshire Building Society: Savings reviews

78% decrease in 5 star reviews

33% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2931)

In branch service review

Savings Account

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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