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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
24% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
It's local to me in Portishead. The staff are pleasant and extremely helpful. Rates are reasonable. Reviewed on: 7th August 2025

In branch service review

5
Most helpful service by Annie in the Cardiff branch. Thank you. Reviewed on: 7th August 2025

In branch service review

5
Power of attorney process is much more simple served straight away by Amie in the Cardiff branch who helped me. Quick, helpful and friendly. Reviewed on: 7th August 2025

In branch service review

5
We were able to drop in and open an account easily. Mandy in Monmouth was very friendly and knowledgeable. Reviewed on: 6th August 2025

In branch service review

5
We absolutely appreciated being able to come in and discuss our requirements face to face with an expert advisor - So thank you. Reviewed on: 6th August 2025

In branch service review

5
The staff are always friendly. I look forward to going in to the Monmouth branch. Reviewed on: 6th August 2025

In branch service review

5
Hopeful that they will stay local. Reviewed on: 6th August 2025

In branch service review

5
How helpful the staff are, nothing too much trouble. Reviewed on: 6th August 2025

In branch service review

5
Local, friendly staff, always helpful. Ginny and the staff are a pleasure to visit. Reviewed on: 6th August 2025

Recent visit to the Chepstow branch.

5
Went into the Chepstow branch and as usual they were very helpful. We had various things to do with both our accounts, and we thought we may need to make an appointment for one of the jobs. Turned out we could do the job there & then, over the counter......Very positive result! Reviewed on: 6th August 2025
Alan Wintle's avatar
Alan Wintle
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with the Chepstow branch. Response date: 7th August 2025
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Monmouthshire Building Society

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