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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
Always excellent service provided in Chepstow with very knowledgeable staff. The girls are great. Shame to see Jacquie is retired now, she was very helpful and few years ago with the funeral plan. Reviewed on: 11th August 2025

In branch service review

5
Family and friend recommendation, where family has accounts with MBS. I like face to face at Chepstow, staff are lovely. Reviewed on: 11th August 2025

In branch service review

5
Excellent customer service with Harry at Chepstow. Reviewed on: 11th August 2025

In branch service review

5
Local business, minutes from home. Friendly with a good product range. Reviewed on: 11th August 2025

In branch service review

4
People to talk to branch I can come into. Reviewed on: 11th August 2025

In branch service review

5
Great service from the girls in Chepstow. Always have a smile, opening hours are good. Reviewed on: 11th August 2025

In branch service review

5
My sister in law has memory loss and suffers from anxiety we are grateful to Mandy for sorting out LPA and also lost Accounts. Reviewed on: 11th August 2025

In branch service review

5
Having a local outlet in Monmouth on the main street. Very friendly and helpful Staff (Nicky and Mandy) who sorted my new account, as I had problems with online. Reviewed on: 11th August 2025

In branch service review

5
Good personal service. Welcoming and efficient. Simple clear written presentation of service. Reviewed on: 11th August 2025

In branch service review

5
I liked the journey down here! Information and professional staff. Reviewed on: 11th August 2025

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