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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
Very good rates. Pleasant and knowledgeable staff at Monmouth branch. Reviewed on: 11th August 2025

In branch service review

5
Handy location of branches, pleasant staff and nice branches. Good range of competitive products. Reviewed on: 11th August 2025

In branch service review

5
Service is always efficient. Staff are very pleasant and helpful and I have confidence in the help offered by Lisa today. Reviewed on: 11th August 2025

Brecon branch

5
We visited the Brecon branch to reinvest our savings We were seen by Ally who gave us excellent advise and talked us through and explained our options She dealt with our queries efficiently and professionally and we felt that our custom was important to her . We always find that face to face meetings about our investments suit us better than going online We have dealt with several employees including Zoe and we are always happy with the experience we get in the Brecon branch They are always very helpful respectful and nothing I too much trouble for them They are a credit to the Building society Reviewed on: 11th August 2025
Margaret E's avatar
Margaret E
Reply from Monmouthshire Building Society Thank you for taking the time to share your experience with the Society. We are pleased to hear that you have had a great experience with our Brecon branch. We’ll share your feedback with Ally and Zoe. Response date: 12th August 2025
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Monmouthshire Building Society

very satisfied customer

5
We had a few transactions to do in branch and was dealt with a young man, I think his name was S. Barton, it was a pleasure to deal with him. That said all the staff are very helpful in your Cwmbran Branch. Reviewed on: 11th August 2025
Paul Minor's avatar
Paul Minor
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with the Cwmbran branch. Response date: 12th August 2025
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Monmouthshire Building Society

In branch service review

5
Great service with Catherine today. Thank you. Reviewed on: 9th August 2025

In branch service review

5
Excellent service from Gareth who opened two accounts will be recommending. Reviewed on: 9th August 2025

In branch service review

5
Friendly - Personal integrations with David. Reviewed on: 9th August 2025

In branch service review

5
Very helpful and easily understood. Reviewed on: 9th August 2025

In branch service review

4
Staff are very friendly and helpful. Lovely cup of tea however coffee was not so good. Reviewed on: 9th August 2025

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