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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,364 reviews, last reviewed 6th Feb 2025
36% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Wonderful service in Kenfig hill branch. Wonderful service in Kenfig hill branch. Served by Courtney Very polite and friendly Reviewed on: 6th February 2025
Annette T's avatar
Annette T

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Wales25
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (1364)

In branch service review

5
I like it that the Caldicot branch is local to where I live, and the staff are always very supportive and friendly. Reviewed on: 17th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to the Caldicot branch. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Very convenient and everyone is very helpful. Reviewed on: 17th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Excellent service - thank you very much. Reviewed on: 17th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Nothing to improve, everything is perfect. Reviewed on: 17th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Personal interaction with staff. You're able to ask questions and get immediate answers. Like having a passbook as I don't like online accounts. Good location where I am able to pop in when I need to. Reviewed on: 17th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Nice staff. I have no suggestions for improvements. Reviewed on: 17th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Friendly and informative customer service. Reviewed on: 17th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Local branch, friendly and knowledgeable staff. Reviewed on: 17th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
The friendly building society attitude, excellent knowledge, all questions answered. Reviewed on: 17th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, we are pleased to hear that you had a good experience. Response date: 27th September 2024
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Monmouthshire Building Society

In branch service review

5
Very well explained and friendly service. Reviewed on: 17th August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

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