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Monmouthshire Building Society: Savings reviews

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4.86
Based on 2,931 reviews, last reviewed 3rd Mar 2026
78% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
Staff extremely helpful, couldn't of done anymore for us. Reviewed on: 2nd August 2025

In branch service review

5
Adele explained everything clearly easy to make an appointment. Reviewed on: 2nd August 2025

In branch service review

5
Vicky in Cardiff was very helpful and friendly, good knowledge of products and even offered a cup of tea would highly recommend. Reviewed on: 1st August 2025

In branch service review

5
Evan very helpful and knowledgeable. Put me at ease early on. Reviewed on: 1st August 2025

In branch service review

4
High street presence, friendly staff, opening hours. Reviewed on: 1st August 2025

In branch service review

5
Its open for face to face conversations. Staff are friendly. Reviewed on: 1st August 2025

In branch service review

5
Brecon branch are very helpful. Sarah in particular was very patient when I was setting up my app. Reviewed on: 1st August 2025

In branch service review

5
Very friendly staff, clear and informative appointment. Plenty of opportunity provided to ask any questions. Reviewed on: 1st August 2025

In branch service review

5
Quality of service and knowledge of staff. Reviewed on: 1st August 2025

In branch service review

5
Direct contact and friendly staff. Reviewed on: 1st August 2025

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