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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
28% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Local business, minutes from home. Friendly with a good product range. Reviewed on: 11th August 2025

In branch service review

4
People to talk to branch I can come into. Reviewed on: 11th August 2025

In branch service review

5
Great service from the girls in Chepstow. Always have a smile, opening hours are good. Reviewed on: 11th August 2025

In branch service review

5
My sister in law has memory loss and suffers from anxiety we are grateful to Mandy for sorting out LPA and also lost Accounts. Reviewed on: 11th August 2025

In branch service review

5
Having a local outlet in Monmouth on the main street. Very friendly and helpful Staff (Nicky and Mandy) who sorted my new account, as I had problems with online. Reviewed on: 11th August 2025

In branch service review

5
Good personal service. Welcoming and efficient. Simple clear written presentation of service. Reviewed on: 11th August 2025

In branch service review

5
I liked the journey down here! Information and professional staff. Reviewed on: 11th August 2025

In branch service review

5
Very good rates. Pleasant and knowledgeable staff at Monmouth branch. Reviewed on: 11th August 2025

In branch service review

5
Handy location of branches, pleasant staff and nice branches. Good range of competitive products. Reviewed on: 11th August 2025

In branch service review

5
Service is always efficient. Staff are very pleasant and helpful and I have confidence in the help offered by Lisa today. Reviewed on: 11th August 2025

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