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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,166 reviews, last reviewed 19th Dec 2024
40% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Reinvest in a matured isa Visited Cardiff branch to reinvest in a fixed rate cash isa.Cashier consulted her manager who then went through the process with me in a courteous an... Read more Reviewed on: 19th December 2024
Graham F's avatar
Graham F

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1166)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Friendly staff, local shop, access to real people. No need for passbooks on ISAs, just annual statements and internet access to accounts. Reviewed on: 25th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

4
Could do with a self-service point, so you don't need to speak/queue when the branch is busy. Reviewed on: 9th November 2024

In branch service review

5
I like the convenience of the Caldicot branch, keep the face-to-face service. Reviewed on: 9th November 2024

In branch service review

5
I use them because Caldicot is lcoal. Face-to-face service is important. Stay on our high streets. Reviewed on: 9th November 2024

In branch service review

5
Just joined the Caldicot brnch. Loved that I could see someone in a room and open an account with Neil, as Lloyds was online only!! And it is local. Reviewed on: 9th November 2024

In branch service review

5
I have all my money with the Monmouthshire and the Caldicot staff are like family to me. Reviewed on: 9th November 2024

In branch service review

5
I love going to the Caldicot as it is local. I wish your accounts had direct debits but that would mean you changing to a bank, so no I guess. Reviewed on: 9th November 2024

In branch service review

4
Friendly and helpful staff at the Caldicot branch. Reviewed on: 9th November 2024

In branch service review

5
Quite satisfied, please don't close the Caldicot branch. Reviewed on: 9th November 2024

In branch service review

5
Took out a new 1 year fixed rate bond. Everything was explained perfectly in a relaxed, reassuring manner. Very good customer relations at the Newport - Caerleon Road branch. Reviewed on: 9th November 2024

In branch service review

5
Great location, opening times, interest rates and passbooks!. Reviewed on: 9th November 2024

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