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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14850 reviews)

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4.92

Based on 14,850 reviews, last reviewed 14th Jan 2025

78% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great bank and excellent customer service Great bank and excellent customer service Reviewed on: 14th January 2025

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14850)

Review of the Monzo, Current Account:

Best banking app!

I love how easy the monzo app is to use for my banking. I can easily manage my money and see my spending habits. Reviewed on: 15th March 2023

Absolutely fantastic bank so easy to use customer se...

Absolutely fantastic bank so easy to use customer service amazing. Reviewed on: 15th April 2024

Excellent everyday account.

Excellent everyday account. Using the app to manage money in and out of savings pots, splitting the bill with friends for dinner, it's all there and with excellent interest rates, even on the free tier Reviewed on: 15th April 2024

: Navigating Convenience and Challenges with Monzo Bank

I've been using Monzo Bank for about a year now and have found it extremely convenient for managing my daily finances. The app interface is user-friendly and makes it easy to track my spending with real-time notifications every time I use my card. I particularly appreciate the budgeting tools which help me keep an eye on my monthly spending habits. However, I did face some issues with customer service response times when I had a query regarding an unauthorized transaction. It took longer than expected to resolve, but it was eventually sorted out. Reviewed on: 15th April 2024

Fine, but only fine

Eh, an okay app when compared with the dinosaurs of the banking world, but ultimately trailing behind more digitally native competitors. Their relentless barrage of corporate memes on social media platforms ultimately diminishes their seriousness as a financial institution. Reviewed on: 15th April 2024

The Monzo app is fantastic and easy to use, being ab...

The Monzo app is fantastic and easy to use, being able to split your money into different pots is excellent as well as having access to your money a day early than your standard payday! Love it! Reviewed on: 15th April 2024

Responsive, sometimes.

They have been responsive, but sometimes they do pass you around a lot and the original issue can get lost a little when the next person picks it up. Reviewed on: 15th April 2024

So Easy to Use

I have used a few banking apps, but Monzo is by far the easiest to use. I love the savings account, great interest and easy to save each month. Reviewed on: 15th April 2024

Monzo is great

Recently opened up a Monzo account and loved the budgeting features and the technology. Have started paying my salary into it as it’s a great main hub to my various other accounts. I love being able to see all my accounts together on Monzo plus and I love the salary sorter and Pots features. Reviewed on: 15th April 2024

Monzo forever

Been with them for years - love the service and refreshing direction for banking Reviewed on: 15th April 2024

Really liked the app and how it all works!

Really liked the app and how it all works! Was impressed about the fluifity and ease of use. I can do what I like when i like. Not cluncky like Halifax app. Reviewed on: 15th April 2024

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