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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17220 reviews)

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4.92

Based on 17,220 reviews, last reviewed 21st Jun 2025

66% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo is easy to use, excellent service and makes ba... Monzo is easy to use, excellent service and makes banking simple Reviewed on: 21st June 2025

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025

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Monzo Current Account reviews (17220)

very good service everything good

very good service everything good Reviewed on: 13th April 2025

I used Monzo. Excellent

I used Monzo. Excellent for send money and everything. Reviewed on: 13th April 2025

Supportive bank. Continually evolving for the better.

I’ve been with Monzo since 2018 and it’s been amazing to see it grow into an incredible bank. I joined for the withdrawals when travelling but now have even more protection - travel, phone and breakdown cover. I also am able to save money in pots, get paid early, and use the app to the maximum. Their app has been extremely helpful for me as a neurodiverse individual and helps me to stay in control of my finances. Reviewed on: 13th April 2025

I absolutely love my Monzo account

I absolutely love my Monzo account Reviewed on: 13th April 2025

Easy to use bank and app with decent interest rates...

Easy to use bank and app with decent interest rates on their account Reviewed on: 13th April 2025

Banking with personality

First class customer service team - plain English explanations and supportive staff. A paid current account that provides actual value for money. The best bank I’ve ever banked with. The fact that they provide their ‘Tone of Voice’ customer service training docs on their website is just one of the ways that demonstrates their transparency. Reviewed on: 13th April 2025

Passionate about banking

Been with Monzo since September 2017. I am a beta user. They are the best for banking experience, they put customers at the centre of their products and digital experience. My husband is with Monzo and my 12 yrs old is with Monzo! Reviewed on: 13th April 2025

Monzo is awesome!

Monzo is awesome! Very innovative, but user friendly Reviewed on: 13th April 2025

The most iconic card in the banking game

Monzo is an easy to set up and use Account. The iconic card is now a staple item in the wallet, and I love catching sight of others with the same card. It's almost a cult following! The ease of use from splitting bills, sending payments to friends is fantastic. And I love the feature of sharing a payment link to those who do not have Monzo. Reviewed on: 13th April 2025

I have always banked with high street banks like Bar...

I have always banked with high street banks like Barclays but have always found their customer service poor, especially with shutting down so many branches, Monzo has been a breath of fresh air Reviewed on: 13th April 2025

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