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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17220 reviews)

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4.92

Based on 17,220 reviews, last reviewed 21st Jun 2025

66% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo is easy to use, excellent service and makes ba... Monzo is easy to use, excellent service and makes banking simple Reviewed on: 21st June 2025

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025

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Monzo Current Account reviews (17220)

Just a girl, trying to save

A few years ago I saw a trend for saving money in wallets for specific purposes, I tried it one or two months and hate taking cash out and keeping it all at home, it didn't feel safe. Enter Monzo. The Pots feature is amazing, I have been able to save and keep it separate (and locked until a specific date if required) from my everyday saving. I am also a "Perks" customer, so I pay an affordable premium every month and am able to customise my spending categories, I have virtual cards for pots that I spend out of (making it quicker at the till/fuel station), a weekly Greggs treat, an annual Railcard, and so many more! I haven't had to use Monzo's customer service so I put this as neutral, however saying that, I have been able to find everything I need in the app or I've been able to find answers online to any questions. I highly recommend Monzo to anyone interested in saving money, the features are brilliant, it helps the do a referral bonus too! Reviewed on: 14th April 2025

Easy to apply.

Easy to apply. Easy to use and never had an issue with it. Always reliable and the app works perfectly. Love the feature to get paid one day early. I am a member since 2020 and I love it. Reviewed on: 14th April 2025

Everything works and works very well.

Everything works and works very well. From starting with a basic account for transferring money with friends I now use it as my main account and have moved to open a business, joint, and two childrens’ accounts too Reviewed on: 14th April 2025

No drama

Quick and easy to open. Good products Reviewed on: 14th April 2025

I have a paid account with a few perks.

I have a paid account with a few perks. Got the account for the app really, but over time there seem to be more good things being added. Reviewed on: 13th April 2025

Help just a chat away

Whenever I have had a query about my account, I just put the query in the help section and I get a response sooner than I would have made a call to any other physical bank. They are very efficient and at the moment they have an excellent savings programme called 1p saving challenge. It is helping me save without a pinch. Reviewed on: 13th April 2025

Poor support

Horrendous customer support, had to wait for weeks to get my account unlocked. Took away all my money and uninstalled Reviewed on: 13th April 2025

It's best banking app that I have.

It's best banking app that I have. Reviewed on: 13th April 2025

Best bank ever, I’d highly recommend

Best bank ever, I’d highly recommend Reviewed on: 13th April 2025

Love how modern they are as a bank.

Love how modern they are as a bank. Things like pots, paying bills from pots, split the bill, tracking spending are great features! Reviewed on: 13th April 2025

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