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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.37 (815 reviews)

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4.30

Based on 815 reviews, last reviewed 28th Nov 2024

25% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

68%

18%

Latest highest rating:

4

Easy to use and good value Simple to use. Free to use. Free small overdraft. Reviewed on: 28th November 2024

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (815)

Review of the Nationwide, FlexAccount:

No problems

A great account, always found the staff helpful. Reviewed on: 29th December 2019

Good account and app easy to use

Does what it needs to do but when wanting to pay a new person or company via the app you need the card reader which, while it does offer extra security, makes a mobile app less mobile unless you always carry the card reader with you. Reviewed on: 17th January 2022

Unhelpful unreasonable and do not care about customers

Been with nationwide since 2016, had several issues not been bothered about before. Now did try to resolve another issue and then is just been ignored, not showing any interest to help. Not surprised why are so many bad reviews. Will move to another bank. Not recommending use this bank, they don’t care about customers at all. Reviewed on: 14th January 2022

Lifetime Customer

After over 20 years with Nationwide, there has never been a poor customer experience. Pleasant staff good service on the telephone, good communication and updates regularly and a nice branch to visit locally. Reviewed on: 14th January 2022

Nationwide recommendation

I would recommend Nationwide. The app is easy to use and you can do a lot of banking through it. Customer services have been very helpful when needed. Reviewed on: 12th January 2022

Amazing

A trustworthy bank, with helpful staff in branch, great phone support and brilliant app services Reviewed on: 12th January 2022

Great company to bank with!

We swapped our main accounts to Nationwide a couple years ago. I find it much less complicated than previous banks, I have been with. Easy to bank online and the app is great! Customer service is fantastic as well! Reviewed on: 12th January 2022

Always a great service

Always a great service and mobile banking easy and secure to use. If there are issues then updates are given on the website and Twitter Reviewed on: 11th January 2022

FlexAccount: does what its says on the box

so simple, meets all my needs and is very simple to set up. Secure through use of the card reader, lots of options and a savings account to help you 'get in the mood'. Can't fault it. Reviewed on: 9th January 2022

Flex account

Great little account, had it since I got my first job over 20 years ago. Never had a problem with it, good customer service. Reviewed on: 5th January 2022

Racist and discriminatory

Clear racists and discrimination enshrined in their policies. Reviewed on: 23rd December 2021

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