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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.62 (1110 reviews)

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4.62

Based on 1,110 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Does everything I need from a current account The 24/7 self-service foyer at my local branch with a paying-in machine is something I genuinely value — not all banks offer that. Minor gripe: the ma... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1110)

Great service

Whenever I have had to contact Nationwide they have been extremely helpful and prompt. Reviewed on: 26th February 2025

I got £200 for joining !!

I got £200 for joining (bonus!) customer service is fantastic, easy to navigate the app. I receive interest each month, they’re always happy to help if needed. the only downside I’ve experienced so far is you have to physically go into branch to cash in cheques. I do not live nearby so the cheque has just been sat in my purse for months, other banks you can ‘pay in’ cheques via the app. Reviewed on: 26th February 2025

Customer of 30 years standing

I have been a customer of Nationwide for over 30 years. In that time I have found them helpful any time I have contacted them by phone, email or face to face. They have been mortgage providers for the 3 houses I have bought and they will continue to be my choice for banking, savings, insurances etc. Reviewed on: 26th February 2025

Good bank with good values.

I have enjoyed this account. Nationwide is a good bank, with good values (re fossil fuels etc). I have never had a problem with them, and the online app is very useful to manage and view my money. I like the ability to have two connected accounts. Reviewed on: 26th February 2025

Nationwide have been excellent

I moved to Nationwide last year from TSB and have been very impressed. Ease of use, clear statements and easy transfer of money. Only had to call them once but found them very helpful. Security seems good with use of card reader, passcodes etc. Reviewed on: 26th February 2025

Over 8 years now with Nationwide

I've banked with Nationwide for over 8 years now. They are brilliant, you get all share reward for being a loyal customer each year like a little bonus which is always a plus and they are always on hand to help customer service wise. Reviewed on: 26th February 2025

Good response to any queries.

Good response to any queries. Generally fair rates. Reviewed on: 26th February 2025

Been with Nationwide for about 20 years.

Been with Nationwide for about 20 years. Always been good at resolving issues Reviewed on: 26th February 2025

can easily visit my local branch.

can easily visit my local branch. Staff are always very helpful. Reviewed on: 26th February 2025

Very helpful efficient banking excellent, recently s...

Very helpful efficient banking excellent, recently suffered a scam which was sorted instantly Reviewed on: 26th February 2025

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