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Nationwide: FlexAccount reviews

View other Nationwide products
4.49
Based on 1,066 reviews, last reviewed 31st Mar 2026
11700% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026
saKa's avatar
saKa

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026
MoominsPie 's avatar
MoominsPie
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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

BEST EVER

5
Good as any out there - easiest website to use! Reviewed on: 3rd January 2018
Isabel Farquharson's avatar
Isabel Farquharson

Nationwide always a pleasure!

5
Nationwide always really helpful great company to have as a bank always feel supported the app is really good too easy log in shows all your cards in one place which is excellent! Reviewed on: 3rd January 2018
Bethany noble's avatar
Bethany noble

Brilliant customer service from a long standing customer

4
Excellent fraud department, had money attempted to be stolen from account with out knowlege, nationwide stopped card before i even noticed and sorted the attempted fraud quickly and efficiently Reviewed on: 3rd January 2018
Anonymous's avatar
Anonymous

Excellent banking experience!

5
Staff are always friendly and professional in all the branches I use and are always willing to give helpful advice. I use the basic flex account which is a simple no fees service, and is perfect for my needs. Overall I wouldn't hesitate to recommend Nationwide to family and friends for an excellent banking experience. Reviewed on: 2nd January 2018
Niamh Ward's avatar
Niamh Ward

Excellent banking experience!

5
Staff friendly and helpful in all branches i've used., and always willing to give you information and advice. Good simple options for people who don't want complicated plans and are just looking for a basic no fees account. Reviewed on: 2nd January 2018
Niamh Ward's avatar
Niamh Ward

Brilliant flexaccount

5
I set these up for my children x3, customer service in branch was extremely personal. I felt like they cared, and wanted us to be part of their bank. Everything was clearly explained and checked for understanding, fantastic and all the documents arrived with cards in a few days Reviewed on: 1st January 2018
Lynn mackeonis 's avatar
Lynn mackeonis

Perfect bank account!

5
This does everything you could possibly want with no charges and helpful staff who are always on hand Reviewed on: 1st January 2018
Hannah Smith's avatar
Hannah Smith

Extremely safe

5
Excellent service when they thought my card was being hacked Reviewed on: 1st January 2018
Colin Wilce's avatar
Colin Wilce

Great service with some as opposed no interest

4
A very friendly service from our high street branch, and a little interest as well Reviewed on: 1st January 2018
Nigel Soper's avatar
Nigel Soper

Never any problems

5
they are great never had an issue with them, just so easy to use Reviewed on: 31st December 2017
FIONA BIRD's avatar
FIONA BIRD

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