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Nationwide: FlexAccount reviews

4.62
Based on 1,114 reviews, last reviewed 3rd Sep 2026
78% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026
Sarah J's avatar
Sarah J

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026
Colleen's avatar
Colleen

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Something for everyone

5
Great service, fab product, interest and cash for me and a friend Reviewed on: 11th February 2018

Flexaccount

4
Flexaccount is so flexible for the customer. Banking app is absolutely brilliant and is a lifesaver. So many extra features with nationwide makes it's services very accessible and diverse. Reviewed on: 11th February 2018

Great basic account

5
Good account to build up your credit rating. Reviewed on: 11th February 2018

Reliable

5
Worthwhile and dependable for a long time Reviewed on: 11th February 2018

Nationwide are a really good bank/ building society.

4
I feel safe with nationwide and like to think the money I have with them is being used to help others and not just line the pockets of big bankers with their fat bonuses! Reviewed on: 11th February 2018

excellent services

5
fantastic services available, friendly & helpful staff and very reliable!! Reviewed on: 11th February 2018

Great product!

5
I have a Flex account with Nationwide - its so easy to make payments online or transfer money to my other Nationwide accounts and best of all I get free travel insurance for travel anywhere in Europe, which is great for me as I travel a fair bit (and they were brilliant last year when I broke my arm just before travelling to Rome - they didn't charge me anything for cover and even sent me a letter to confirm they were happy with me travelling etc which came in mega useful at the airport). Branch staff are always helpful if I have queries - I would most definitely recommend them Reviewed on: 11th February 2018

Best for High Street banking

5
Always easy to get through to Customer Service by phone and excellent service in-branch too. Reviewed on: 11th February 2018

Insured!

4
As well as a whole host of excellent benefits they have just given free travel insurance to anyone who's a U.K. resident and who gets £750 a month paid into their account. This would include most working people, even part timers. And saves lots of money in travel insurance just by having this account. Reviewed on: 10th February 2018

Clear concise fees

5
Have been with Nationwide over 25 years banking and with a mortgage. The ability to overpay our mortgage greatly helped in our ability to pay off before the end of the term. Free travel insurance is also a plus Reviewed on: 10th February 2018

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