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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.6 (1098 reviews)

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4.60

Based on 1,098 reviews, last reviewed 4th Jun 2026

1% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Faithfully Yours, I have been a Nationwide customer for twelve years now. I was ambling along , doing quite well or so I thought but then I had a lifechanging event and... Read more Reviewed on: 4th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1098)

Excellent service and good perks on the account

Really good customer service and brilliant perks like motorhome breakdown and travel insurance included Reviewed on: 8th February 2018

By far the best I've found.

I've had lots of different bank accounts, but have found Nationwide to be a cut above the rest. For a start they play fair. They also listen if there is a problem, and always try to fix it asap. Reviewed on: 6th February 2018

Excellent service, never had any problems with the account

Account has been supported very well for years. Very easy to use and clear online statements. Great account with a ton of flexibility. Highly recommended. Reviewed on: 5th February 2018

Excellent service

I have always recieved excellent service & advice and information Which has given me confidence in them Reviewed on: 3rd February 2018

Good building society

They always have very friendly and helpful staff. The accounts are good and donâ€™t have hidden costs and the online banking is very good and precise and easy to use Reviewed on: 2nd February 2018

Excellent customer service

I use Nationwide for almost all of my financial needs, I can't rate them highly enough. Reviewed on: 27th January 2018

Simple no fills account

This account is great for every day. There are no real benefits but its easily accessible online and the card readers make payments extra secure. Reviewed on: 26th January 2018

Just Fabulous!

I have never regretted moving banks to Nationwide a few years ago. their customer service is top notch by phone, and in branch staff go the extra mile. their onl8ne banking system is the best I've used, easy to review all accounts and transfer money etc. I also like the extra security. Reviewed on: 25th January 2018

Reliable

A reliable, friendly & modern bank account to meet your family's banking requirements Reviewed on: 23rd January 2018

Confident, sound banking

I’ve been with Nationwide for over 10 years. I’ve rarely, if ever, experienced any issues. I know they are there when I need them. The FlexAccount is a good, dependable service. Reviewed on: 23rd January 2018

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