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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.49 (1066 reviews)

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4.49

Based on 1,066 reviews, last reviewed 31st Mar 2026

11700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

72%

15%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

Nationwide is right on board with you

Very, very helpful , responsive and will go all out to assist and solve any problems. Customers come first !!!!! Highly recommended !!!! Reviewed on: 16th November 2017

Excellent banking

Love the nationwide, excellent customer service, great products on offer, no bank charge's Reviewed on: 15th November 2017

Best account ever

Best online service and general customer service. Reviewed on: 15th November 2017

Great bank account

Simple, elegant and wonderful. Everything is so clear and simple - easy to track spending and save money each month Reviewed on: 15th November 2017

All all round easy to use account

Great online experience with this account, easy log-in features, transferring between other accounts and set up of payees simple - just no faff! Reviewed on: 15th November 2017

Nationwide - so easy to deal with!

I always find Nationwide so easy to communicate with & deal with, whether it be branch or calling up for customer service. Reviewed on: 14th November 2017

Ticks all the boxes

We love Nationwide, especially the range of services you get with the bank account Reviewed on: 13th November 2017

Disappointing

Purely from a customer service point of view, I find this company lacking. Reviewed on: 12th November 2017

Excellent customer service

I have had a flex account with Nationwide for several years and although they are not the best for interest rates they provide excellent customer service and if I ever have any issues they are resolved very speedily by English speaking staff who are very professional. The overdraft fees are negligible too. They also pay £200 (£100 to each party) when you recommend someone to switch their account. Reviewed on: 12th November 2017

Gives you more

Never had a problem with the account & I get paid monthly interest Reviewed on: 11th November 2017

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