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Nationwide: FlexAccount reviews

4.60
Based on 1,098 reviews, last reviewed 4th Jun 2026
1% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Faithfully Yours, I have been a Nationwide customer for twelve years now. I was ambling along , doing quite well or so I thought but then I had a lifechanging event and... Read more Reviewed on: 4th June 2026
Sheila Skehill's avatar
Sheila Skehill

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026
Colleen's avatar
Colleen

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1098)

Brilliant Account

5
Never had any issues, would definitely recommend to others Reviewed on: 23rd January 2018

Best bank

5
Always been helpful, not had any problems with Nationwide. Reviewed on: 21st January 2018

Good, honest banking

5
I have used Nationwide for many years and it has made consistent improvements in the services that it offers to customers. Firstly, I support their mutual ethos and attitude to customers. Their online and App based banking is now one of the best, which I use at least once a day (I even get updates on my Apple Watch!) Customer service, either by phone or email, is rapid, professional and helpful. Well done, Nationwide! Reviewed on: 19th January 2018

A nice place to bank

5
Have been with Nationwide for 30 years. Never had a problem with them. And the flexaccount can be extended cheaply to provide useful addon insurances Reviewed on: 16th January 2018

Amazing

5
I’ve banked with Nationwide for as long as I’ve had a debit card! They’ve always met my expectations Reviewed on: 15th January 2018

Great

5
Simple, normal bank account for simple, normal people like me. Reviewed on: 11th January 2018

Fabulous flex account

4
Nationwide are great and the flex account is perfect for me, the online backing app is convenient and allows me to transfer money to my different accounts, and there is no fee attached. Reviewed on: 8th January 2018

Would not use anyone else

5
I have been with nationwide for as long as I can remember and I think they are the best. I have various products with them and would certainly recommend them to all my friends Reviewed on: 8th January 2018

Reliable

4
Great text service and app to keep up to date with balance Reviewed on: 8th January 2018

online site is basic

3
I find it difficult to understand how to link my accounts Reviewed on: 7th January 2018

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