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Nationwide: FlexAccount reviews

4.40
Based on 911 reviews, last reviewed 22nd Apr 2025
1900% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
17%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Excellent customer service, no fees and cash bonuses Excellent customer service, no fees and cash bonuses Reviewed on: 22nd April 2025
Karen K's avatar
Karen K

Latest lowest rating:

1

If I could give no stars, I would! If I could give no stars, I would! Absolutely incompetent, functionally locked accounts because they failed the set up properly, app and internet bank... Read more Reviewed on: 1st April 2025
Phoebe Pallotti's avatar
Phoebe Pallotti

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (911)

Banking for 15 years plus

5
I don't think I have ever had a single issue with Nationwide. Maybe on two occasions over the last few years internet banking has been down! That's it! Reviewed on: 17th February 2016

Simple & straightforward current account.

5
I do not want my current account complicated by offers (which soon get removed), interest (which gets reduced) or anything else. Nationwide Flexaccount is basic & simple. Reviewed on: 17th February 2016

Excellent service

5
I can't rate Nationwide highly enough - I've moved all my banking products over to them. Staff in branch are lovely and helpful. Online services quick, easy and efficient. In 6 years I've never had one problem with them Reviewed on: 16th February 2016

Owned by shareholders and this is evident in the way they operate

5
Borrowed additional money on my existing mortgage and I have to say I was impressed by Nationwide. They broker everything down into easy to understand pieces and gave me a fantastic deal - it is truly a great company to bank with Reviewed on: 16th February 2016

No hassle banking

5
It's refreshing in today's world to find a bank/building society that doesn't try and push products at you. Been with them for over 25 years and feel they are so good to their customers Reviewed on: 14th February 2016

very smooth no bother in general

4
only letdown is not much incentivisation for basic account members, ive been a basic account holder for over 10 years and am still on same account last time i asked about moving to a normal account without looking into it i was told wouldnt happen, this was some 4 years ago and embarrasment prevents me pursuing again lol. Reviewed on: 14th February 2016

A handy bank account

5
Only thing I would change is that I would have more funky debit cards. Reviewed on: 13th February 2016

Excellent service

5
I've had four Nationwide Flexaccounts for over 35 years now, and I've never had a bother. The staff are helpful and friendly, I've never been charged a penny to use the bank, and I've never had a problem. Here's to another 35 years Reviewed on: 12th February 2016

easy to navigate

4
Easy to navigate online and to transfer money. Secure and trustworthy. Good rates. Reviewed on: 12th February 2016

disappointing

3
The savings rate for loyal customers seem to have fallen through the floor. new cusotmers are enticed but if you stay with them for many years, as i have done, you just get ignored Reviewed on: 12th February 2016

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