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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.6 (1098 reviews)

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4.60

Based on 1,098 reviews, last reviewed 4th Jun 2026

1% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Faithfully Yours, I have been a Nationwide customer for twelve years now. I was ambling along , doing quite well or so I thought but then I had a lifechanging event and... Read more Reviewed on: 4th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1098)

Great service with some as opposed no interest

A very friendly service from our high street branch, and a little interest as well Reviewed on: 1st January 2018

Never any problems

they are great never had an issue with them, just so easy to use Reviewed on: 31st December 2017

Good basic account

I've had this account for over 10 years and have had no problems, Everything is very clear and transparent, and branch staff friendly and helpful. Reviewed on: 28th December 2017

Nationwide Flexaccount

Been an account holder for 20 years and can honestly say it has always worked well, even when I lived abroad. Reviewed on: 26th December 2017

Great customer service

Always easy to get advice in branch and great app for my phone too Reviewed on: 26th December 2017

The best building society around

Have always had an account with Nationwide and will always continue to. Great service - the Flex account gave me great deals on my mortgage to. Easy to use app! 10/10 Reviewed on: 19th December 2017

GOOD PRODUCT

GREAT RATE OF INTEREST AND EASY TO MANAGE Reviewed on: 3rd December 2017

Best banking experience

I have held an account with Nationwide since 1988. During that time they have remained stable and consistent in their values and customer care. Unlike some of the high street banks who have “progressed” to overseas contact centres and closing branches or no counter staff. I have always had an excellent experience with every encounter at Nationwide, in branch, on line and on the phone. 10/10 Reviewed on: 2nd December 2017

An honest building society

A company that actually cares for its customers. Any problems are quickly solved. Fantastic customer service. Reviewed on: 22nd November 2017

Banking made easy

Nationwide is an excellent bank, i've never had any problems with them whatsoever. Staff are always friendly and helpful. Overall would recommend. Reviewed on: 21st November 2017

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