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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.42 (930 reviews)

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4.45

Based on 930 reviews, last reviewed 21st Jul 2025

77% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Switching to Nationwide was the best decision ever I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (930)

Nationwide Flex Account is the best current account on the market!

If you want a current account with extras at no cost whatsoever then the Nationwide Flex Account is for you. I have been with Nationwide since 1989 and have to say they are first class for customer service and have never had ridiculous bank charges. Reviewed on: 19th February 2016

trustworthy

Always able to help and answer calls quickly. Reviewed on: 19th February 2016

Decent Account but Lacks Personal Care

The account itself is fine but the customer services are not fantastic. They also don't seem to value their loyal customers over new customers, which I find highly annoying and insulting. Reviewed on: 19th February 2016

Good

Helping me when I lost my card and sorting out my new one and cancelling my existing one Reviewed on: 18th February 2016

quick efficient reliable and easy to manage

I've had experience of most of the major UK banks and have to say that, in the two years I've banked with Nationwide, I've experienced no problems at all. Everything runs like clockwork. The web site is really straightforward to use and the branch staff are very helpful. Reviewed on: 18th February 2016

fantastic

always helpful to suit your need Reviewed on: 18th February 2016

Great customer service

When going in to the branch, online or on the phone they are extremely helpful. Reviewed on: 17th February 2016

Easy to use, easy to change.

A fantastic current account I've had for years. No surprise fees. Very simple online access - I was able to change my overdraft instantly. Whenever I've had to contact Nationwide about the account I get through instantly and receive wonderful service. Reviewed on: 17th February 2016

Brilliant customer service really helpful

I travel abroad fairly regularly - once logged onto my account there's a message facility. All I have to do is send them a message to let them know what country I will be in and they make sure I can access my money. Brilliantly simple, you can also make enquiries and changes by this . Reviewed on: 17th February 2016

Banking for 15 years plus

I don't think I have ever had a single issue with Nationwide. Maybe on two occasions over the last few years internet banking has been down! That's it! Reviewed on: 17th February 2016

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