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Nationwide: FlexAccount reviews

View other Nationwide products
4.62
Based on 1,114 reviews, last reviewed 3rd Sep 2026
78% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026
Sarah J's avatar
Sarah J

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026
Colleen's avatar
Colleen
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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Brilliant customer service from a long standing customer

4
Excellent fraud department, had money attempted to be stolen from account with out knowlege, nationwide stopped card before i even noticed and sorted the attempted fraud quickly and efficiently Reviewed on: 3rd January 2018
Anonymous's avatar
Anonymous

Excellent banking experience!

5
Staff are always friendly and professional in all the branches I use and are always willing to give helpful advice. I use the basic flex account which is a simple no fees service, and is perfect for my needs. Overall I wouldn't hesitate to recommend Nationwide to family and friends for an excellent banking experience. Reviewed on: 2nd January 2018
Niamh Ward's avatar
Niamh Ward

Excellent banking experience!

5
Staff friendly and helpful in all branches i've used., and always willing to give you information and advice. Good simple options for people who don't want complicated plans and are just looking for a basic no fees account. Reviewed on: 2nd January 2018
Niamh Ward's avatar
Niamh Ward

Brilliant flexaccount

5
I set these up for my children x3, customer service in branch was extremely personal. I felt like they cared, and wanted us to be part of their bank. Everything was clearly explained and checked for understanding, fantastic and all the documents arrived with cards in a few days Reviewed on: 1st January 2018
Lynn mackeonis 's avatar
Lynn mackeonis

Perfect bank account!

5
This does everything you could possibly want with no charges and helpful staff who are always on hand Reviewed on: 1st January 2018
Hannah Smith's avatar
Hannah Smith

Extremely safe

5
Excellent service when they thought my card was being hacked Reviewed on: 1st January 2018
Colin Wilce's avatar
Colin Wilce

Great service with some as opposed no interest

4
A very friendly service from our high street branch, and a little interest as well Reviewed on: 1st January 2018
Nigel Soper's avatar
Nigel Soper

Never any problems

5
they are great never had an issue with them, just so easy to use Reviewed on: 31st December 2017
FIONA BIRD's avatar
FIONA BIRD

Good basic account

4
I've had this account for over 10 years and have had no problems, Everything is very clear and transparent, and branch staff friendly and helpful. Reviewed on: 28th December 2017
Delia Pemberton's avatar
Delia Pemberton

Nationwide Flexaccount

5
Been an account holder for 20 years and can honestly say it has always worked well, even when I lived abroad. Reviewed on: 26th December 2017
Paul Mohan's avatar
Paul Mohan

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