Jay Laws's community profile page

Write a review

Viewing profile for,

Jay Laws

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (2)

Review of the Lloyds Bank, Classic Account:

View on product page

Poor Customer Service

I had this account for a few years and was perfectly happy with them until a sudden job loss saw risk of bank charges, the web site was temperamental and being unable to use a telephone I was unable to cancel any outgoing payments. The lack of consistent services such as online banking was an issue for me because of my disability, this translates to a poor overall service and the bank showed absolutely no concern over this when I raised a complaint. Reviewed on: 24th December 2015

Review of the Nationwide, FlexAccount:

View on product page

Simple Basic Account

A very basic bank account for those who need no bells or whistles, compared to other banks Nationwide is easy to deal with via online banking and email which is important for me as a customer who is unable to use a telephone. They keep me well informed and no worry about unfair bank charges. The only issue I have is that they seem to have fewer branches than other banks locally here in North Tyneside so if I need to go talk to them in person or put in money it's a little more tricky. Otherwise no problems with them. Reviewed on: 24th December 2015

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.