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Jonathan

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Review of the Nationwide, FlexAccount:

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Rude staff, terrible Customer Services

After a minor problem with my credit card I went in branch to sort the problem out. Got shoved in a corner with a phone to try sort the problem out myself. Credit card company on the phone wanted to speak to someone in branch to sort the problem out, however no one was around to speak to and when I did manage to get someone the really couldn't have been less bothered. Hung up and went back to the main desk where the rudeness continued. So if you would like to be treated as something that was dragged in on the bottom of your shoe stay with the bank that is Never on your side Reviewed on: 12th September 2016

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