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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.6 (1098 reviews)

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4.60

Based on 1,098 reviews, last reviewed 4th Jun 2026

1% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Faithfully Yours, I have been a Nationwide customer for twelve years now. I was ambling along , doing quite well or so I thought but then I had a lifechanging event and... Read more Reviewed on: 4th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1098)

Good benefits

Free European travel insurance is really handy Reviewed on: 4th April 2018

Always a winner bank account

Been with NW since aged 16! Never had a problem, great branches, staff and products! Reviewed on: 4th April 2018

awful treatment/discriminates against mental health paitents

with reference to my previous review, the nationwide fraud department lady(Kelly) is rude arrogant and totally discriminates against people with mental health illness, I suffer with Bi-Polar and PTSD and she was aware of this but still spoke to me in an awful way stating its my problem I suffer with bi-polar not Nationwide's, SHOCKING TRULY SHOCKING AWFUL WAY TO TREAT CUSTOMERS, but by going on the number of negative reviews and no responses from Nationwide it shows they treat customer, oops sorry member like Sh.t awful Building society. Reviewed on: 27th March 2018

Cheap and easy

Free bank account with a fairly ethical supplier Reviewed on: 11th February 2018

Something for everyone

Great service, fab product, interest and cash for me and a friend Reviewed on: 11th February 2018

Flexaccount

Flexaccount is so flexible for the customer. Banking app is absolutely brilliant and is a lifesaver. So many extra features with nationwide makes it's services very accessible and diverse. Reviewed on: 11th February 2018

Great basic account

Good account to build up your credit rating. Reviewed on: 11th February 2018

Reliable

Worthwhile and dependable for a long time Reviewed on: 11th February 2018

Nationwide are a really good bank/ building society.

I feel safe with nationwide and like to think the money I have with them is being used to help others and not just line the pockets of big bankers with their fat bonuses! Reviewed on: 11th February 2018

excellent services

fantastic services available, friendly & helpful staff and very reliable!! Reviewed on: 11th February 2018

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