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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.6 (1098 reviews)

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4.60

Based on 1,098 reviews, last reviewed 4th Jun 2026

1% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Faithfully Yours, I have been a Nationwide customer for twelve years now. I was ambling along , doing quite well or so I thought but then I had a lifechanging event and... Read more Reviewed on: 4th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1098)

Happy

Very happy with this account and happy with the customer service both in store and on the phone. The app is time saving and convenient Reviewed on: 20th June 2018

Brilliant app and banking

The app for the flex account is easy to use, easy to manage and pay people from. The account itself has a great interest rate for balances up to 2500 Reviewed on: 10th June 2018

Spot On Bank

We have had accounts with Nationwide for many years. Finished the mortgage years ago and kept them for the banking. CHAPS/SWIFTS - never a problem, shame they stopped direct dollar deposits but easy to work around. Online and phone app are very easy to use. Branch staff have always been helpful especially during our recent house move. Reviewed on: 3rd June 2018

Loyal customer

Have been a Nationwide customer for over 15 years and wouldn't change a thing. Good service and rewarded loyalty. Reviewed on: 3rd June 2018

THE BEST AROUND

I've been with nationwide now for 2 years and i cannot fault them. The card reader, for internet banking, is a great little device, and makes it so easy to get online but with extra secutiry. There customer service team are very helpful and knowledgable Reviewed on: 27th May 2018

Low cost fee with loads of benefits

Excellent current account with excellent customer service, look no further for great banking Reviewed on: 17th May 2018

Great bank

The best Bank ive ever banked with, easy to contact and talk too, resolve any issues immediately Reviewed on: 16th May 2018

The flex account is great with its add on free travel insurance cover

The flex account is great with its add-on free travel insurance cover which is a great help for summer holidays instead of having to buy and look for additional insurance. Reviewed on: 7th May 2018

Simple, Easy-to-use account

A perfect no-frills bank account, does what you need it to, no more, no less. Reviewed on: 8th April 2018

Good customer service and great building society

Had a current account with Nationwide for around 4 years now and they are a great building society. You can easily manage your accounts via the app and customer service is good. Reviewed on: 5th April 2018

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