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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.62 (1114 reviews)

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4.62

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

All I need

The flex account has all the features I need, is easy to use and free! Reviewed on: 8th November 2018

All good here!

Nationwide have been fabulous since the get-go and I'd recommend them and their products to anyone. 5 stars from me! Reviewed on: 8th November 2018

Everything I want from a bank and nothing more

I'm sick of banks "plusing" their accounts with freebies (that we all know aren't free!) so I'm pleased that my account just does the absolute minimum but does it perfectly Reviewed on: 8th November 2018

Only one negative experience in nearly 10 years

A reliable bank with an easy to use online service with good benefits Reviewed on: 8th November 2018

Great customer service

I've always received excellent customer service from Nationwide, and I like that I can use the app to access and move my money on the go. Reviewed on: 8th November 2018

the best bank

Nationwide have very low fees if you go overdrawn and great service Reviewed on: 8th November 2018

Excellent, transparent and fair.

I find Nationwide excellent - their online banking facility is easy to use, useful, and accessible. Reviewed on: 8th November 2018

Reliable and ethical banking

I know I can trust Nationwide to do the right thing for me as a member. On the rare occasion I've had a problem they have come back to me with compensation without me even adking for any. Reviewed on: 7th November 2018

Banking as banking should be

From when I first had an account I felt confident that they would look after me as a customer / member. There have been a couple of incidents where matters have not gone right but every effort was made to resolve the issue in the shortest possible time with little disruption to account access . Reviewed on: 6th November 2018

Consistent ethical service

This building society has stuck to it's principles all the years I have banked with them. Never pushy just helpful. Reviewed on: 6th November 2018

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