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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.63 (1114 reviews)

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4.63

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Best bank

Nationwide is the best bank I've had the pleasure of banking with. Not only is your money safe, they also give back to customers which I've never had with others. Reviewed on: 7th June 2023

No interest whatsoever

There's no interest so no point in signing up for it Reviewed on: 6th June 2023

They need to get with the times

I opened a bank account to keep an eye on my mortgage and make it easier to make overpayments. You can't pay cheques in through the app unlike Barclays, our nearest branch is quite some way away, things aren't that much easier doing anything and ringing them you are on hold for ages, employ more staff and update your technology! Reviewed on: 1st June 2023

Friendly, reliable service

I've banked with Nationwide for many years, and I really appreciate that our local branch is still open when so many high street banks have closed. It's so important to be able to deal with real people face to face, and the staff at our Nationwide in Exmouth are always so helpful. The new Fairer Shares initiative is a nice bonus too! Reviewed on: 31st May 2023

Easy account

Easy to use Flex account. Recommend for main account. Reviewed on: 31st May 2023

Best Building society

Nothing is to much trouble always there to help and advise. Lovely to walk in the branch and speak to someone straight away. Reviewed on: 31st May 2023

Best Bank

Best bank around at this time staff in local branch very kind and helpful very welcoming very clean branch. Reviewed on: 30th May 2023

Great flex account

Love my Flex account as it means I don’t have to pay monthly charges for a decent current account. No frills account but with an overdraft. Easy to use app and staff always helpful on customer helpline ! 5/5 ! Reviewed on: 11th April 2023

I LOVE NATIONWIDE

The best bank - have been with them for over 25 years and have a credit card, 2 savings accounts, a current account and a mortgage...best customer service ever and I recommend them to everyone. Reviewed on: 11th April 2023

Good solid bank

I have been a member of this building society for over 40 years. They are great Reviewed on: 11th April 2023

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