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Nationwide: FlexAccount reviews

4.29
Based on 814 reviews, last reviewed 23rd Nov 2024
43% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
18%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
9%

Latest highest rating:

5

I am a Nationwide Flex Account for 40 years or more. I have been with the Nationwide Flex Account for 40+ years and online operation for many many years without problem. It is easy to use, displays all ... Read more Reviewed on: 23rd November 2024
Arthur E's avatar
Arthur E

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024
CR's avatar
CR

About this product

The FlexAccount is Nationwide’s ‘every day, fee-free bank account’. Opening a FlexAccount is a way to become a member of Nationwide, opening new opportunities for exclusive savings accounts. FlexAccount holders can benefit from a mobile banking app and arranged overdraft options.

Before opening a new current account, check customer reviews for the provider and product. Genuine customer experiences are the best way to gain valuable insight into a financial product. We collect Nationwide FlexAccount reviews to help you make an informed decision when choosing your new current account.

Find out how long customers have had their FlexAccounts and how satisfied they’ve been. Read about the benefits of being a member of Nationwide. Learn more about the features of the mobile banking app and how helpful account holders find it to be. All of this and more can be found in our Nationwide FlexAccount reviews.

Perhaps you already have a FlexAccount? Why not write a review on Smart Money People to help others like you make better financial decisions? Share your honest experience with the account and provider. Is the FlexAccount your main current account? Would you recommend the account to your family and friends? What are the main pros and cons you’ve experienced with the account? Have you had any experience with the customer service team? Write a Nationwide FlexAccount review today.

Nationwide FlexAccount reviews (814)

Review of the Nationwide, FlexAccount:

No problems

5
A great account, always found the staff helpful. Reviewed on: 29th December 2019

Nationwide profit share.

5
Nationwide share profits with their customers. I received £100 recently simply as a thank you! Reviewed on: 15th February 2024

One of the very few banks/ buildong societies inves...

5
One of the very few banks / building societies investing in their high street branches and going that step further to be the best. Reviewed on: 15th February 2024

I have been to a local branch and customer service w...

5
I have been to a local branch and customer service was stunning. Reviewed on: 10th February 2024

Great benefits and peace of mind

5
Great benefits and peace of mind, well worth the small monthly fee to know my phone, breakdown and travel are all accounted for. Reviewed on: 5th February 2024

Friendly, in-person service and online great too

5
I have had an excellent experience with Nationwide. I love that they have branches on the high street and it is genuinely possible to go in and speak to someone. I do bank online, and that is great too, I find the phone app and website very easy to use and the card reader adds a good level of security. Still, especially when I am anxious about anything money-related, it is so good to be able to enter a branch and speak to someone. The staff are always helpful and have an amazing manner with customers, including senior citizens. Branches I’ve used have included Hove, Brighton (London Road), Guildford, Epsom, and Aberystwyth. Great experience every time, thank you! Reviewed on: 5th February 2024

I have had accounts with them for more than 40...

4
I have had accounts with them for more than 40 years Reviewed on: 26th January 2024

Good customer service both online and face to face

5
Good customer service both online and face to face Reviewed on: 23rd January 2024

Brilliant products and especially rewards for loyalt...

5
Brilliant products and especially rewards for loyalty - something hard to find in financial services. Customer service is second to none and they are very supportive. Initiatives such as Fairer Share and supermarket shopping cashback have been deeply positive initiatives especially in terms of the cost of living crisis. Overall a brilliant building society. Reviewed on: 10th January 2024

Been a nationwide current account customer for years...

5
Been a nationwide current account customer for years and they have always been reliable easy to deal with. No question of me changing in the near future. App is a little over complicated now compared to newer user interfaces, but this very good Reviewed on: 8th January 2024

Archaic

1
It's like banking in the 50s. Dreadful. They send you a silly plastic card reader you need to do any sort of action. Even access your account. Reviewed on: 30th December 2023

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