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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.63 (1114 reviews)

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4.63

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

100% recommended

Friendly staff. Excellent app and on line service Reviewed on: 24th March 2026

Very efficient

When I have had a queery it has always been dealt with very efficiently by the staff at the local branch. It is a big help having a branch where you can actually speak with a person. Reviewed on: 24th March 2026

Nationwide all the way!!!

Nationwide has been my bank since 2017. The past few years what they have been able to do for their customers is astounding. I have had the fairer share payment of £100 for the past 3 years, plus when they teamed with virgin money, Nationwide gave all their customers £50 just for being a loyal customer. So its a no brainer for me Reviewed on: 24th March 2026

Easy and reliable experience since I was 16 and I ha...

Easy and reliable experience since I was 16 and I have no intentions of switching Reviewed on: 24th March 2026

Been with them over 12 years or so can’t fault them...

Been with them over 12 years or so can’t fault them superb and great bank overall would never leave them and would thoroughly recommend them to everyone overdraft provided all that I ever need is with Nationwide love them Reviewed on: 24th March 2026

no probs and it's a mutual, we and app juust...

no probs and it's a mutual, we and app juust work Reviewed on: 24th March 2026

Gives bonus back to their customers

Gives bonus back to their customers Reviewed on: 24th March 2026

Nationwide are indeed excellent.

Nationwide are indeed excellent. With numerous accessible branches (& a promise to keep them all open until 2030), member-rewards of decent monetary values, and very competitive products and interest rates, they are one of the very best banks out there. They care about customers, an absolute rarity theee days. Reviewed on: 24th March 2026

Efficient friendly in branch staff

Efficient friendly in branch staff Reviewed on: 24th March 2026

As a customer for many years I am delighted

As a customer for many years I am delighted with my FlexAccount because as well as the continuing great customer service I now have automatic road assistance for my car which saves me from searching around for this service Reviewed on: 24th March 2026

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