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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.63 (1114 reviews)

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4.63

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

I have been with Nationwide for 23 years.

I have been with Nationwide for 23 years. I’ve also been with 2 other banks and Nationwide are the best by far. Any staff I have come across whether over the phone or in person have been more than helpful and delivered great customer service. I have recommended them to family and friends a number of times. Reviewed on: 24th March 2026

Staff are very helpful and understanding

Staff are very helpful and understanding Reviewed on: 24th March 2026

Loyalty pays sometimes

No issues with the current account and getting some loyalty cash every now and again makes you feel like a valued customer and appreciated in these difficult times. Never had any problems contacting customer support would recommend Reviewed on: 24th March 2026

I’ve been with the nationwide for over 2 decades.

I’ve been with the nationwide for over 2 decades. Always excellent service and availability on the high st! Reviewed on: 24th March 2026

Good online banking and good service at their shop i...

Good online banking and good service at their shop in Cardiff Reviewed on: 24th March 2026

Easy to use both on laptop and phone.

Easy to use both on laptop and phone. Clear and intuitive interfaces. Loyalty rewards and competitive interest rates. Reviewed on: 24th March 2026

Thirty years of membership, no complaints

I've been with Nationwide since I was a teenager, and they've always been very fair, reasonable, and offered good member savings rates. Reviewed on: 24th March 2026

One of the few that reward loyalty Others do not car...

One of the few that reward loyalty Others do not care and put prices up or close branched Reviewed on: 24th March 2026

Customer driven

Customer driven nothing too much trouble, always available Reviewed on: 24th March 2026

When ever I’ve not understood something they are alw...

When ever I’ve not understood something they are always happy to help . And know their stuff. Unlike a very large bank I was with before not even the manager could explain the details of how a credit card works. Reviewed on: 24th March 2026

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