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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.63 (1114 reviews)

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4.63

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Nationwide are absolutely brilliant!

Nationwide are absolutely brilliant. Its wonderful to actually go in to a branch and get help and advice face to face. The Ipswich branch are superb! They are always happy to help and give advice. I needed help in opening a a couple and the assistant was so lovely and patient with us as we are pensioners. Reviewed on: 24th March 2026

Easily accessed online and in high street branches

The internet access is easy and the number of high street branches with helpful staff is highly valued. The Flexplus account has a fee but provides valuable competitive travel insurance and no charge for exchange when drawing currency abroad. The small payment to members in the last 2 years was also appreciated. Reviewed on: 24th March 2026

Great service

Wanted to upgrade ny account which was simple to do abd then appliedcfir an overdraft which again was a simple procedure Reviewed on: 24th March 2026

I switched to Nationwide about twenty years ago afte...

I switched to Nationwide about twenty years ago after reading endless glowing reviews in Which? magazine. I still bank with them and find them transparent, honest and fair-minded. They are also a reassuring presence when buying online. Reviewed on: 23rd March 2026

Very helpful as a student, no problems, feel looked...

Very helpful as a student, no problems, feel looked after, good communications and get given money when the bank is doing well. Makes me feel like they actually genuinely care about customers Reviewed on: 20th March 2026

Big branch network with excellent staff, phone banki...

Big branch network with excellent staff, phone banking without long waits. Reviewed on: 20th March 2026

I have had a good experience with Nationwide, althou...

I have had a good experience with Nationwide, although there was an issue with my card which was annoying. However they are great at solving customer problems. Reviewed on: 16th March 2026

Truly Attentive Service

I love how Nationwide is always open and friendly, it honestly feels like home communicating with them. They’re actually, yes actually, by your side and want to help. Reviewed on: 13th March 2026

I get the bonus payment each year which is nice.

I get the bonus payment each year which is nice. Also, the App is great - shows all my accounts and it's easy to use. Reviewed on: 12th March 2026

Good experience with Nationwide security

Good experience with Nationwide security. I got robbed once and they dealt with it quickly and refunded my money. Plus, I like getting their one-off cash payments. For example, I recently got £50 paid into my account as a thank you. Reviewed on: 5th March 2026

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