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Nationwide: FlexAccount reviews

4.29
Based on 814 reviews, last reviewed 23rd Nov 2024
44% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
18%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
9%

Latest highest rating:

5

I am a Nationwide Flex Account for 40 years or more. I have been with the Nationwide Flex Account for 40+ years and online operation for many many years without problem. It is easy to use, displays all ... Read more Reviewed on: 23rd November 2024
Arthur E's avatar
Arthur E

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024
CR's avatar
CR

About this product

The FlexAccount is Nationwide’s ‘every day, fee-free bank account’. Opening a FlexAccount is a way to become a member of Nationwide, opening new opportunities for exclusive savings accounts. FlexAccount holders can benefit from a mobile banking app and arranged overdraft options.

Before opening a new current account, check customer reviews for the provider and product. Genuine customer experiences are the best way to gain valuable insight into a financial product. We collect Nationwide FlexAccount reviews to help you make an informed decision when choosing your new current account.

Find out how long customers have had their FlexAccounts and how satisfied they’ve been. Read about the benefits of being a member of Nationwide. Learn more about the features of the mobile banking app and how helpful account holders find it to be. All of this and more can be found in our Nationwide FlexAccount reviews.

Perhaps you already have a FlexAccount? Why not write a review on Smart Money People to help others like you make better financial decisions? Share your honest experience with the account and provider. Is the FlexAccount your main current account? Would you recommend the account to your family and friends? What are the main pros and cons you’ve experienced with the account? Have you had any experience with the customer service team? Write a Nationwide FlexAccount review today.

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Nationwide FlexAccount reviews (814)

Simply dreadful

1
I have had nothing but problems dealing with Nationwide. It has been the worst experience I have ever had with any banking organisation. I have been lied to and let down every time I have tried dealing with them, the service has been completely inadequate. I also have a Virgin Bank account, they have been great with no issues. I am now closing the Nationwide account to move elsewhere. I would highly recommend using anyone else rather than Nationwide. Reviewed on: 28th December 2023

card reader slavery

1
Every time I need to transfer to a new person they still require card reader so have to wait till I get back home Reviewed on: 13th December 2023

Excellent service

5
Staff always helpful, site is very secure. Reviewed on: 10th October 2023

My money has been stolen by this Nationwide

1
I have been a customer with nationwide building society for over 19 years ; with no justification or so far my account has withheld without access to my money; I requested the account to be closed and at the time of writing this text here, over 3 weeks or money hasn’t been sent, avoid them as they are very racist bank in the UK Reviewed on: 6th October 2023

AVOID AVOID AVOID AT ALL COST

1
AVOID AVOID AVOID AT ALL COST AVOID AVOID AVOID AT ALL COST Banking with them 20 years. Today they froze my account becouse I made a payment of £750 to my brother account and they decided its fraud. Bare in mind we have same surname. Call them, toldem thats not fraud its me sending my money to my brother account.Lots of intrusive questions, why, what for, my brother date of birth, insinuating that I may suport criminal activities, I gave them the reson they said they are not convinced as i could make it up. Is this for real ?? Whats wrong with this people? They froze my account cos Loren felt like it. What a dystopian world we live in? I will sort out legal advise and I am out off there. Discussing costumer service. Reviewed on: 26th September 2023

Available polite easy

5
Vey welcoming in Branch you feel like you belong not just another punter Reviewed on: 25th August 2023

Flexaccount

5
Always deal online very easily. Reviewed on: 24th August 2023

Local service

5
This building society branch is nearby and staffed by real, knowledgeable and friendly people. Hooray! Reviewed on: 24th August 2023

Happy welcoming staff at Merthyr Tydfil branch

5
Banked there for over 40 years always been happy with service. Staff welcoming and always friendly Reviewed on: 24th August 2023

Reliable service and they strive to find new ways to help customers.

4
I've had a Nationwide current account for a long time. I've opened others but kept using Nationwide as my main account because it is easy to use and reliable. They are keen for feedback from customers and to find new ways to help. Reviewed on: 11th August 2023

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