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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.63 (1114 reviews)

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4.63

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Fairer share payments are brilliant.

Fairer share payments are brilliant. Reviewed on: 5th March 2026

The worst banking ever don’t do it

The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. They admit it but won’t give my money back so I had to go to the financial ombudsman. They carried on paying two standing orders that I cancelled. They can see I cancelled them but now want to only give me £175 compensation for the ‘glitch’. They took over £800 out of my account without my consent and want to pay me £175. Absolutely not! They need to pay me every penny they took. A disgusting company who makes you fight to get your own money back. Don’t trust them with your money, if they took more what would you do. You’d have to fight to get it back. Their banking app has errors that they’re going to make you pay for move your money while you still can! Reviewed on: 27th February 2026

Ethical, trustworthy and I'm a member

I moved to nationwide because I find the majority of other banks unethical but nationwide is not just ethical, it also is a building society and rewards it's members and that means you, the customer. Every year we get to have our say in how things are done and get a little reward from the profits for just being a member. This flex account is a great current account for all your everyday financial needs and I like also that you can automatically save a little from it when you make purchases and the savings go into your savings account. Customer service at Nationwide is excellent, always willing to accommodate my toddler around our chats and explain everything to me with a smile and patience. I think their online banking is secure and easy to use and it's easy going into their store too. At a different bank I saw an old man become desperate because they wouldn't let him get his cash out but I trust nationwide wouldn't do that. Reviewed on: 22nd February 2026

Iexcellent service

I’ve been with the Nationwide for many years of friendly practical service especially when i joined and when my husband died. I’ve recently received two separate sums of money from them. They always provide a service with a smile. Reviewed on: 20th February 2026

The account's online banking facility is easy to handle

The account's online banking facility is easy to handle Reviewed on: 19th February 2026

Flex account with Nationwide cover all my need.

Ths account with Nationwide provide with all my need. I also have the opportunity to open a good rate savings account. So, really pleased Reviewed on: 19th February 2026

Good account but app not market leading

Good account but app not market leading Reviewed on: 19th February 2026

Hi I been with Nationwide bank from long time they p...

Hi I been with Nationwide bank from long time they putted my name on cifas and closed my account a very minor reason and made me financially disabled recomend everyone think before you open account with Nationwide. Reviewed on: 16th February 2026

Friendly staff and lots of branches

Friendly staff and lots of branches Reviewed on: 15th February 2026

Genuine Customer Care

A bank that actually shares the wealth! Head and shoulders above its competitors on that front but also very easy to use and excellent customer service. Reviewed on: 15th February 2026

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