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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.33 (252 reviews)

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4.32

Based on 252 reviews, last reviewed 13th Feb 2025

67% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

65%

21%

Latest highest rating:

5

Simple, easy to use app and account. Simple, easy to use app and account. Reviewed on: 13th February 2025

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

Nationwide FlexDirect reviews (252)

Review of the Nationwide, FlexDirect:

Easy current account

A good current account , card is easy to use by putting it in the card holder. As yet I have not had any problems Reviewed on: 25th May 2024

Great interest rate

Highest interest rate I could find for £2500 - a really good place to put the money I'd accrued from a regular savings account at Nationwide Reviewed on: 6th November 2019

Banking at a distance with branch support.

Great service with good web-based and app banking. Apple Pay, paym support and U.K. - based call centres. The mutual structure also means there are no fat cats taking huge profits. Reviewed on: 5th November 2019

Awesome!

Really can not fault Nationwide at all. Amazing customer service in branch or over the phone, great interest rates and a decent banking app. I really couldn't recommend them more! Reviewed on: 5th November 2019

great service

I switched over to Nationwide from TSB and the difference in the amount of good products they provide is so much better. The app is brilliant and really easy to use, I would highly recommend them for your current account. Reviewed on: 5th June 2019

Good savings rate

Good current account, which offers 5% interest on current account balances up to £2500 for the 1st year. Reviewed on: 4th June 2019

Poor service

The general day to day banking and the app and website are fine. It has everything you want and need. It’s just the day to day banking in branch that leaves a lot to be desired and the amount of “upgrades” that they are doing is horrendous. Pretty much every weekend I have no access to various or even all parts of my account. Not good enough really! Reviewed on: 10th February 2019

Great bank!

I love the new features with how much I spend for every moth! Reviewed on: 9th February 2019

Fantastic

Fantastic customer service , great staff. Reviewed on: 2nd February 2019

Good introductory offer but, afterwards fees are unwelcome

App Good to use, account offered good introductory offer but, fees for overdraft larger than previous account Reviewed on: 13th January 2019

Flexible

I find this account great for online banking, however there is no support if you need the branch Reviewed on: 12th January 2019

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