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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.31 (246 reviews)

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4.23

Based on 246 reviews, last reviewed 3rd Oct 2024

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

64%

21%

Latest highest rating:

5

I like that they look after their members and the fl... I like that they look after their members and the flexplus offers lots of useful extras Reviewed on: 3rd October 2024

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect is a fee-free current account that can only be managed online or over the phone. Account holders can benefit from a secure mobile app and overdraft options. Interest is paid monthly on the funds held in a FlexDirect account.

Before opening a new current account, always check reviews to learn how happy existing account holders are. Our Nationwide FlexDirect reviews are written by genuine customers to give you valuable insight into the account.

Our reviews can highlight the best bits of the Nationwide FlexDirect account, as well as the areas that customers aren’t as satisfied with. Find out how long customers have had their accounts and whether the FlexDirect is their main bank account. Learn more about the mobile app and the features it provides. Read about customers’ experiences managing their accounts online and over the phone. Learn how swiftly the customer service team resolves account holders’ issues. All of this and more can be found in our Nationwide FlexDirect reviews.

Perhaps you already have a FlexDirect account? Why not write a review on Smart Money People today? Tell us why you chose this account and how satisfied you’ve been so far. What is your favourite thing about the account, and is there anything you feel could be improved? If you use the mobile app, which features are the most useful? If you have experience with the overdraft options, share your thoughts on those. Have you had any interactions with the customer service team, and if so, how did you rate the service? Leave an honest Nationwide FlexDirect review today. Together, we can help people like you make better financial decisions.

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Nationwide FlexDirect reviews (246)

Excellent service both as an on-line customer and at my local branch

I would fully recommend Nationwide Flexdirect this on line account gives you the flexibility to manage your money in the way you want to and I have found it totally hassle free. Reviewed on: 26th March 2015

Fabulous Service

AS I work full time I can only get to the branch on a Saturday. Staff always welcoming. Sorted my savings out and I'll be with them for a mortgage too Reviewed on: 26th March 2015

Simple, fair, easy - Nationwide really does seem on your side!

I transferred to Nationwide from an 'international' bank, which didn't cater to my needs abroad & enjoyed sneakily charging me for anything they could get away with. Nationwide, in contrast, has integrity. It seems fairer and I find easier to keep on top of my finances since I switched. The staff are very down to earth (both in branch & at the call centre) and helpful. A genuine recommendation for anyone who has become bemused with banking. Reviewed on: 29th January 2015

Nice free current account

This is a great free current account. Many are now asking for a fee, but this is a great free alternative. Reviewed on: 21st November 2014

Happy

I have been happy with my flex direct account. I like the app and the interest rate available. Reviewed on: 14th October 2014

Excellent

I recently switched my bank account to a Nationwide flex direct. I took advantage of their account switching service to move all of my direct debits and salary to my new account with them. The communication with them was great and everything happened smoothly and in a timely manner. Couldn't be happier with them, especially as they have now introduced a contact less payment card, Reviewed on: 7th October 2014

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