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Nationwide: FlexDirect reviews

4.29
Based on 249 reviews, last reviewed 17th Jan 2025
50% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
65%
See only 4 star reviews
21%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
8%

Latest highest rating:

5

Trusted bank with an ethical mindset Nationwide is a trusted bank. I switched away from Nationwide a few years ago to take advantage of a switching bonus but I regretted doing it as Natio... Read more Reviewed on: 17th January 2025
Patrick's avatar
Patrick

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024
Mark M's avatar
Mark M

About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

Nationwide FlexDirect reviews (249)

Review of the Nationwide, FlexDirect:

Ethical banking for the people

5
I like this building society's ethics. Customers service is always very friendly and helpful. I really appreciated the 5% cashback on spending in February, March and April. The heavy use of card ready is a bit annoying but they've been taking steps to reduce the amount of time the card reader is needed Reviewed on: 10th April 2023

flex direct

4
I switched to the flex direct account with nationwide when i needed my own bank account after I split up with my wife last year. I've been using it everyday ever since. Its easy to use. i got a debit card which can be used as a debit card or used on contactless devices. its been very handy. i was also given the option to have a chequebook but i declined as money is tight. some other banks i've been with give you a chequebook whether you want it or not. I use the online banking service to manage my day to day transactions and transfers which i previously had no experience with as my wife did it all. But I've found it quite simple to use. All in all its a good account with decent services attached to it. I'm sure I will be using it for many years to come. Reviewed on: 10th February 2018

Lovely people

5
Nationwide are a pleasure to be a customer of. Reviewed on: 8th February 2018

Why Bank Nationwide ?

5
Fast efficient friendly service. Great interest rate. Wonderful advert. Serious about security. Reviewed on: 5th February 2018

Fantastic way to earn back

5
Personally opted for this account and has really paid off Reviewed on: 29th January 2018

Straight-forward current account

5
Enjoyed bonus interest for a year when I took out this account. Can do all the banking I need, including in-branch. The advisors are always friendly. Better interest would be good. Reviewed on: 23rd January 2018

great service

4
Good bank account, good customer service, excellent interest rate Reviewed on: 17th January 2018

Does what it says on the tin

5
Easy to log in, easy to navigate the website, easy to accomplish regular tasks (and fast to move money around inside Nationwide). Reviewed on: 16th January 2018

Excellent

4
Easy to use online and great interest rate for the first year. Reviewed on: 7th January 2018

One of the best free accounts

5
Excellent free account, excellent customer service, gives right to a really good savings account Reviewed on: 6th January 2018

5% on up to £2500 for 12 months

5
5% on up to £2500 for 12 months. Introduce a friend £100 each, moving my mother as well. Reviewed on: 3rd January 2018

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