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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.31 (247 reviews)

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4.24

Based on 247 reviews, last reviewed 21st Nov 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

64%

21%

Latest highest rating:

5

Great account that pays back. 2 years in a row I have recieve £200 just for having her account. The removal of the need for the keypad has also greatly increased the user experienc... Read more Reviewed on: 21st November 2024

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect is a fee-free current account that can only be managed online or over the phone. Account holders can benefit from a secure mobile app and overdraft options. Interest is paid monthly on the funds held in a FlexDirect account.

Before opening a new current account, always check reviews to learn how happy existing account holders are. Our Nationwide FlexDirect reviews are written by genuine customers to give you valuable insight into the account.

Our reviews can highlight the best bits of the Nationwide FlexDirect account, as well as the areas that customers aren’t as satisfied with. Find out how long customers have had their accounts and whether the FlexDirect is their main bank account. Learn more about the mobile app and the features it provides. Read about customers’ experiences managing their accounts online and over the phone. Learn how swiftly the customer service team resolves account holders’ issues. All of this and more can be found in our Nationwide FlexDirect reviews.

Perhaps you already have a FlexDirect account? Why not write a review on Smart Money People today? Tell us why you chose this account and how satisfied you’ve been so far. What is your favourite thing about the account, and is there anything you feel could be improved? If you use the mobile app, which features are the most useful? If you have experience with the overdraft options, share your thoughts on those. Have you had any interactions with the customer service team, and if so, how did you rate the service? Leave an honest Nationwide FlexDirect review today. Together, we can help people like you make better financial decisions.

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Nationwide FlexDirect reviews (247)

GOOD RATE

A great interest rate for a current account although sadly only for 1 year. branch staff are knowledgeable and friendly and I have never had any problems Reviewed on: 24th December 2015

great interest rate

easy account to open and also pays a great interest rate of 5% though only on £2500 and only for 1 year Reviewed on: 24th December 2015

Great little account

Had this account for almost 15 years, no frills, does the job. Reviewed on: 20th November 2015

On my side

Agree with much that has been said on here. Good card with good customer service in branch. Reviewed on: 8th September 2015

A good account with great interst rate

Paying 5% interest on balances of up to £2500 for 12 months this is a great account. You do need to deposit £1000 a month into the account but it doesn't have to stay there, you can withdraw it the next day and put into another account earning more interest for you. Reviewed on: 27th August 2015

Good interest but only up to £2k

This is a good bank account to use if your balance is usually below £2,000, as it offers a great interest rate of 5%. It would be even better if the interest threshold was higher - like the Club Lloyds account which offers 4% on balances up to £5,000, or Santander 123 which offers 3% on up to £20,000. Overall, I have been happy with the account. Reviewed on: 26th August 2015

Fantastic building society

I have been with Nationwide for many years, on and off, but have only started using them as my main bank account in the past year. I recently upgraded to the FlexDirect account online, and this was very easy to do. The website made it very clear what was happening at every stage and my application was approved almost instantly. The amount of emails from Nationwide regarding my account is just right, and staff are always very friendly and helpful when I have a query in branch. Highly recommended. Reviewed on: 25th August 2015

Excellent service and interest rate.

I was informed by Nationwide about their new Flex Direct current account, and decided to switch from our standard Nationwide Flex current account. The interest rate of 5% is available for one year, and after this reverts to 1%, compared to the current account which we already had, which gives no interest. To receive these rates customer have to pay into the account at least £1000 per month. There is no monthly charge for having this account, unlike some other financial institutions who charge for the privilege! The switch went through very quickly with no problems, and the account is available to view through Nationwide online banking. Transfers can be made, direct debits and all aspects of banking can be carried out online. Nationwide's online banking system is second to none. Customers are also entitled to a contacts banking card. One minor problem was that when we had a cheque to pay in at the branch, Flex Direct customers are expected to do this through Nationwide's terminal in branch, rather than hand to an assistant along with your bank card. However, someone showed us how to use and it proved quite easy. We have held this account more than a year now and the interest rate has reverted to 1%, which is less than some other banks are offering at present, for example, Santander's 123 account, which offers 3%. However, we are happy with the account and pleased that we are receiving interest on our every day transactions. Reviewed on: 9th August 2015

Fully recommended

My review is mainly about the service I have received from Nationwide. It's always great to have FRIENDLY and PERSONABLE staff when you need to have a conversation about your banking arrangements. Reviewed on: 8th July 2015

Easy switch over

Found it easy to switch my bank account over, and am happy with the product so far. Reviewed on: 10th May 2015

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