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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.31 (247 reviews)

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4.24

Based on 247 reviews, last reviewed 21st Nov 2024

50% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

64%

21%

Latest highest rating:

5

Great account that pays back. 2 years in a row I have recieve £200 just for having her account. The removal of the need for the keypad has also greatly increased the user experienc... Read more Reviewed on: 21st November 2024

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect is a fee-free current account that can only be managed online or over the phone. Account holders can benefit from a secure mobile app and overdraft options. Interest is paid monthly on the funds held in a FlexDirect account.

Before opening a new current account, always check reviews to learn how happy existing account holders are. Our Nationwide FlexDirect reviews are written by genuine customers to give you valuable insight into the account.

Our reviews can highlight the best bits of the Nationwide FlexDirect account, as well as the areas that customers aren’t as satisfied with. Find out how long customers have had their accounts and whether the FlexDirect is their main bank account. Learn more about the mobile app and the features it provides. Read about customers’ experiences managing their accounts online and over the phone. Learn how swiftly the customer service team resolves account holders’ issues. All of this and more can be found in our Nationwide FlexDirect reviews.

Perhaps you already have a FlexDirect account? Why not write a review on Smart Money People today? Tell us why you chose this account and how satisfied you’ve been so far. What is your favourite thing about the account, and is there anything you feel could be improved? If you use the mobile app, which features are the most useful? If you have experience with the overdraft options, share your thoughts on those. Have you had any interactions with the customer service team, and if so, how did you rate the service? Leave an honest Nationwide FlexDirect review today. Together, we can help people like you make better financial decisions.

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Nationwide FlexDirect reviews (247)

Competitive rates

Good interest rates and customer service. Reviewed on: 6th December 2017

Great deals shame anout the app

I get excellent interest and rates at nationwide. The app however is a little tricky and you can only pay a new person by using a computer rather than just the app. Reviewed on: 26th November 2017

A good place to bank

I have banked with Nationwide for many years. I have found them to be straightforward, helpful and honest. They always try to help, and have specialist staff who are easy to contact when I need more in-depth advice. Whilst no easy access accounts offer great returns, I find Flexdirect a good product that fulfills my day-to-day banking requirements. It is easy to use and all the basics can be done at the ATM machine. A great help in very small bank that happens to very busy! Reviewed on: 21st November 2017

A mutual

As well as being ethically sound, The Nationwide BS has good accounts suitable for all. Our small local branch has been very helpful to us over the years. Reviewed on: 19th November 2017

Good Benefits

Moved from another high street bank to Nationwide Flexdirect account. It has great benefits with a % interest on anything in the account, which i note not many current accounts do. Similarly I have the linked saver with 5%. The woman in branch i set up the account with was very helpful and ran me through everything and could answer all questions. She was great, no wavering she knew her stuff. Reviewed on: 15th November 2017

Banking with benefits

I have always had a nationwide account but in the past few years have changed to Flex direct because of the travel insurance. The customer support is excellent, I recently had trouble claiming back from a flight delay and they helped me, covering my claim and offering me a great deal on long term travel plans. Reviewed on: 10th November 2017

Great interest rates, no strings, and easy to set up

I had a great experience opening my FlexDirect account - I applied through the app, it took less than 5 minutes, and it was up and running! I love that I didn't have to go in to an office to set it up. I also love that there are no strings attached - i.e. that I don't have to set up a certain number of direct debits to get the great (5%!) interest rate so long as I pay in at least £1000 per month. Most bank accounts have far more hoops to jump through and Nationwide is the best I've come across on this side. The online portal has a bit of a dated look and feel through a web browser, but the app is completely modern and what you'd expect from a bank in 2017. All around I am very impressed. Reviewed on: 8th November 2017

Best interest rate on £2500

This is a fantastic interest rate for a year on up to £2500! 5% = £125 You can also open a linked savings account for another 5% interest!! Everything to love about this bank! Reviewed on: 8th November 2017

A real Money Boost

They make your savings queries so much easier. I opened this account from the advice of the Assistant. She made it clear exactly what benefits I would be getting along with the best way to save regularly. She helped me every step of the way with my application. I am now getting a great higher rate of interest and am at last seeing my money start to grow. Reviewed on: 8th November 2017

Excellent Savings boost

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