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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.32 (251 reviews)

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4.31

Based on 251 reviews, last reviewed 5th Feb 2025

150% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

65%

21%

Latest highest rating:

5

great current account love it, never had an issue. app is easy to use and navigate. very easy to move money in and out of my flexdirect Reviewed on: 5th February 2025

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

Nationwide FlexDirect reviews (251)

Review of the Nationwide, FlexDirect:

Solid but uninspired bank choice

Nationwide, while a stalwart in the UK banking sector, leaves much to be desired in terms of innovation. Their online and mobile banking platforms, while functional, lack the modern flair and advanced features that other competitors offer. In addition, their customer service, while satisfactory, can at times be slow to respond. Although Nationwide's range of financial products is extensive, their offerings may not always be as competitive as those from other banks. Consider Nationwide as a solid, if somewhat uninspired, banking choice. Reviewed on: 15th February 2024

So helpful

I've often had to message to ask questions and always get a prompt response, or even phone call from my local branch. Reviewed on: 5th February 2023

Good if you don't need a branch

I opened a FlexDirect account as it got interest without charges. Manage it through the app or online as intended. Never been into a branch or called to discuss it. Interest rates wiped out with the pandemic and sadly still there even though things are more 'back to normal' Reviewed on: 2nd February 2023

Honest banking

Run for benefit of members not shareholders. No investment in fossil fuels, so feels more ethical. Reviewed on: 2nd February 2023

Great and easy account

Very easy to use app and excellent welcome bonus, would definetely recommend. Reviewed on: 1st February 2023

Trustworthy banking

Nationwide and its customer service have not disappointed. Their products have helped me save quite a bit over the years. Very good rates! Reviewed on: 1st February 2023

Easy

Been with the bank for many many years never had a problem Reviewed on: 14th January 2023

Good app, great customer service

Really pleased with moving to Nationwide Reviewed on: 13th January 2023

Good move

We moved our banking here last year and are pleased. Reviewed on: 12th January 2023

New Account

I just opened a new account and it was done efficiently and easily. I had no problems at all and it's great to be with a Building Society. Reviewed on: 10th January 2023

Not paid £200 switch bonus.

Shocking customer service. Not received £200 switch bonus.sent all round the house's.have called in the financial ombudsman to resolve.not good when you have joined in good faith Reviewed on: 15th November 2022

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