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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.97 (315 reviews)

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3.97

Based on 315 reviews, last reviewed 10th Apr 2025

1300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

65%

10%

21%

Latest highest rating:

5

FlexPlus account is good value for money. The FlexPlus account is really good value for money. The monthly fee is £18 and includes mobile phone insurance, travel insurance and breakdown cover!... Read more Reviewed on: 10th April 2025

Latest lowest rating:

1

Disappointing NW Flexplus Mobile Insurance Experience I’ve been a Nationwide FlexPlus account holder for five years, primarily attracted by the additional mobile phone insurance. Until this month, I hadn’... Read more Reviewed on: 24th December 2024

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexPlus reviews (315)

Review of the Nationwide, FlexPlus:

Complete waste of premium

My wife and I ( 78yrs and 75yrs ) went on a coach holiday to Killarney in Ireland . My wife had the great misfortune to suffer a fall on a lunch stop on our way to our hotel in .killarney . She was examined at Killarney Hospital and referred to Tralee . It was a bad break that required surgery and a three day stay in hospital. Despite having receipts for 1 doctors initial referral 50 euros. 2 taxi fares , all transport was at our cost 300 euros . 3 Necessary drugs 30 euros . and various incidentals . Nationwide were were completely unhelpful, and in short we will not receive a penny . It took less than 5 minutes on the phone to take our annual premium , and possibly over three phone calls approx 45 minutes of placing obstacles at every point possible. Even to the point of saying that we must provide them with a ferry ticket which none of us had . It was done in a party of 48 people . I am tempted to use some Very colourful language , but I will close by saying that at least Dick Turpin wore a mask . These b******s don’t . . Reviewed on: 19th October 2018

IT WAS LIKE MAGIC , PUT IN THE CLAIM AND GOT A RESPO...

IT WAS LIKE MAGIC , PUT IN THE CLAIM AND GOT A RESPOND FAST ,PAID MY END OF THE CLAIM AND BOOM. GOT MY CLAIM IN NO TIME. Reviewed on: 21st June 2024

They care about their customers

Their flexplus package provides a lot. But also their recent fairshare payment has been so welcome. Giving £100 to many members just because they can. compare this to other companies that give all profits to directors and high end staff. Incomparable. Reviewed on: 28th May 2024

Nationwide-there for its members

The banking app is very inituitive. the £100 Loyalty payment they make to members is grea Building soc behaviour. I recommended my daughter switch from metro to them which she did-there were unfortunate admin issues, but they came good and compensated her. My other daughter has a flex account and now has a mortgage arranged with nationwide last year which went very well. i like that they still have branches open, but they have restricted some of the opening in more rural branches which i don't like Reviewed on: 28th May 2024

The £100 fairer share bonus put the cherry on the to...

The £100 fairer share bonus put the cherry on the top for me, great savings rates and current account bonuses. Reviewed on: 24th May 2024

A trusted banking product

The charges are clear, even though I would prefer it to be 75% considering the benefits now offered. Reviewed on: 24th May 2024

travel insurance

very good when using travel insurance, paid up so quickly Reviewed on: 24th May 2024

Would recommend Nationwide to anyone

Nationwide is a great company providing excellent value for money. Their customer service centre's are UK based. They pay their members share of the company's profits every year. In addition they advise members of the best savings / investment rates. Also they have low interest rate loans for members. Reviewed on: 24th May 2024

Actually opened a new branch

They actually opened a new branch in Glastonbury when everyone else was closing theirs! Reviewed on: 24th May 2024

Just solid personal banking, never any issues, app w...

Just solid personal banking, never any issues, app works great, f2f customer service in local branch AND paid me £100 as annual bonus to say thanks for being part of their success Reviewed on: 24th May 2024

The FlexPlus Account

The FlexPlus Account provides you with travel insurance, phone insurance, breakdown cover and more all for £13 a month Reviewed on: 24th May 2024

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